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Regal Kia Lakeland

Lakeland, FL

4.5
4,992 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,992 reviews

June 10, 2025

I just purchased my 6th vehicle from Regal Kia last month. I am loving my 2025 Kia Seltos! It looks sharp and rides great. I get so many compliments on it. I had wonderful service and attention from More

by LORIP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delvin Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Great job from everyone. ..Edwin was great and helpful and was I was really happy with the entire dealership More

by josieskarma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

They lied about when my mom purchased a used KIA Sedona, it would have all new tires and brakes. Then when she sold her previous Chrysler Pacifica they stiffed her out of $500 dollars. So...I am not happy. More

by joey.poirier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chayton Wodecki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

I'm sorry to hear about your experience with the vehicle purchase and sale. We strive for transparency in our dealings, so it's concerning to learn that expectations weren't met. Please reach out directly if you'd like us to look into this further or discuss any unresolved issues. Thank you, Cris Aviso - General Sales Manager - 863-333-0518

June 07, 2025

Meleke was great he took care of getting the best deal possible. He is also helping with a chip I have on my car. More

by kathy48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Congratulations!

June 07, 2025

My oil change took three and a half hours. The staff were kind and welcoming though. More

by armoran07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We’re glad to hear that our staff made you feel welcome during your visit. We sincerely apologize for the extended wait time for your oil change — that’s certainly not the experience we aim to provide. Your comments help us improve, and we’re actively working on streamlining our service times. We appreciate your patience and hope to serve you more efficiently next time.

June 07, 2025

Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied More

by sebastianchatman10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you for your kind words, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

June 07, 2025

We love the car, Willy was great and Niko took good care of us. Thank You More

by Larry
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Congratulations on your new car!

June 07, 2025

Always have great service! ! Jorge is always friendly and efficient. Gets the job done fast. More

by Sepajak
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
Jun 09, 2025 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal. Thank you for choosing us. We hope to serve you again.

June 06, 2025

Had my oil changed and tires rotated on my Kia soul service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even More

by tkwaters68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with our service department at Regal Kia! We're glad to hear that everything went smoothly and on time. We appreciate your feedback and look forward to serving you again in the future!

June 06, 2025

I got my truck from Regal kia and I love it. Everyone there at Regal is very nice and always helpful they do a great job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Regal Kia Lakeland responded

John, we're delighted to hear you're loving your truck and had a great experience with our team at Regal Kia. Thank you for the kind words!

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