Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,549 Reviews

2,549 Reviews of Regal Honda - Service Center

Sort by
June 05, 2025

Everyone was very courteous and kind. Helpful service was very fast and great thank you for your service. More

by tinabooth55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Frazier/138
Jun 06, 2025 -

Regal Honda responded

Tina, thank you for the wonderful feedback! We're delighted to hear that our team at Regal Honda provided courteous and efficient service. We appreciate your support and look forward to serving you again in the future!

June 05, 2025

As usual, Chrissy did a great job making sure my Honda Odyssey was well serviced. Yup. More

by TOM.FLNGN
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Regal Honda responded

We're happy to hear Chrissy & the Regal Honda team always take great care of your Odyssey! Thanks for the review. We'll see you next time!

June 05, 2025

I purchased the car in March and asked for a new battery. Less than 90 days, I had to purchase a new battery. The salesman refused to handle this. I also asked for new brakes because they were making a noi More

by edithleonard64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justus Hayes
Jun 06, 2025 -

Regal Honda responded

Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered and understand how frustrating this must be. Please reach out directly so we can address these concerns and find a resolution for you. Your satisfaction is important to us, and we're here to help! Respectfully, Cris Aviso - General Sales Manager - 8633330518

June 04, 2025

1st time at this location, not much to say. Always been to Winter Haven dealer. More

by elizabethortiz106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Hartley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

We hope to see you again!

June 04, 2025

Rob was friendly, prompt, and professional in his dealings with me. The shuttle driver was friendly. More

by rhettatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young shuttle driver
Jun 04, 2025 -

Regal Honda responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 04, 2025

They take care of your car, and if there is a problem, they fix it More

by Aaortizlapaz7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

June 04, 2025

Business practices has changed, I was harassed to purchase services that I didn't need or want. When I said no I was still charged for service I didn't approve. I told the service worker and the ca More

by AUNTIEMICHELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

Thank you for bringing this to our attention. We’re truly sorry to hear about your recent experience and want to sincerely apologize for any frustration or discomfort caused. What you’ve described does not reflect the standards of service and transparency we strive to maintain. We take your concerns seriously, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

June 04, 2025

Was fast got in and out in 30 mins love it very professional ask some questions about my paint cat scratches next time More

by garciaxdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service. Thank you!

June 04, 2025

Rob was so nice and sweet. Once he checked me in he checked to see what was still covered to have done while my car was being worked on. I would love to have him as my service More

by bxjj08300413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Regal Honda responded

We're delighted to hear that Rob provided such attentive service during your visit at Regal Honda! It's wonderful knowing he made the process smooth and informative for you. We look forward to welcoming you back anytime!

June 03, 2025

I had excellent service from Rob Young. The internet workstation is quite convenient I had good service More

by thomas.hagerty
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Jun 04, 2025 -

Regal Honda responded

We’re glad that you enjoyed your visit.

...
5
...