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Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

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June 11, 2025

Shalymov was helpful in a number of ways: prompt, kind, and knowledgeable just to name a few. I would specifically request his help in future appointments going forward. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

Andrew, we're delighted to hear that Shalymov provided such excellent service at Regal Honda. We'll be sure to pass along your kind words and look forward to assisting you in future visits!

June 11, 2025

Service is always timely and the service representatives always explain the issues, if any, the schedule for completion. More

by jan.character
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
All
Jun 13, 2025 -

Regal Honda responded

We're delighted to hear that our team at Regal Honda consistently provides timely service and clear communication. Thank you for your feedback, and we look forward to serving you again!

June 10, 2025

Went in for my 1st oil chg on my 10 mth old ‘25 H CRV(plain Jane!) , tire rotation, wiper issue, and radio prob! Saw my former salesman Issa who showed me the same veh and color while I was waiting o More

by wendy.rn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mackay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Bendeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Regal Honda responded

Wendy, thank you for sharing your experience with us at Regal Honda. We're glad to hear that Issa and our finance team were able to assist, but we're sorry about the hard inquiries issue. It's great that a manager is already looking into it—please feel free to reach out if there's anything else we can do!

June 10, 2025

Awesome customer service! Great Attitude! Quick Response! Straight Forward! Don’t Tried to over sale you! More

by blaziatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

We're delighted to hear that you had such a positive experience with our team at Regal Honda! Providing straightforward and attentive service is what we strive for. Thanks for the great feedback!

June 10, 2025

Rob is a great advisor, always goes above and beyond. Have known him for many times I have taken my car to the dealership and has been great every time. More

by kvumh
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

We're delighted to hear that Rob consistently provides exceptional service at Regal Honda. Thank you for your continued trust and support!

June 10, 2025

Ray Taylor is the best service advisor and Debbie Pullins is the best driver. They are both very nice and they have the best customer service. More

by Myra Hafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

Myra, thank you for recognizing Ray and Debbie's exceptional service at Regal Honda! We're delighted to hear about your positive experience with our team.

June 10, 2025

The service was excellent. Not just the mechanical component of this visit but I love the transportation shuttle customer service . Mrs Debby was wonderful to ride with , More

by balzerkarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Small
Jun 11, 2025 -

Regal Honda responded

Thank you for sharing your experience with us! We're delighted to hear that both the service and transportation shuttle met your expectations at Regal Honda. We'll be sure to pass along your kind words to Mrs. Debby!

June 10, 2025

Chrissy is alway helpful. Informative, polite alway has time to assist with any questions. The best. Thank you. More

by kj4yvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Regal Honda responded

We're delighted to hear that Chrissy provides such helpful and informative service at Regal Honda. Thank you for the kind words, and we're here whenever you need assistance next!

June 08, 2025

Quick and easy, they were super communicative and helped me answer any questions I had. More

by saucier.michelle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Honda responded

Thank you for visiting us at Regal Honda. We want you to know how much we appreciate your review.

June 07, 2025

My service advisor was very informative and helpful. The sales team was aggressive with their sales tactics and misleading about my options. More

by nicholas.stelly808
Recommend Dealer
No
Employees Worked With
Brooke Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Hartley
Jun 09, 2025 -

Regal Honda responded

I'm sorry to hear about your experience with the vehicle purchase. lease reach out directly if you'd like us to look into this further or discuss any unresolved issues. Thank you, Cris Aviso - General Sales Manager - 863-333-0518