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Regal Honda - Service Center

Lakeland, FL

4.4
2,541 Reviews

2,541 Reviews of Regal Honda - Service Center

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December 05, 2019

Inconsistency with appointments Tony Catania was very professional . On the other hand scheduling appointments was inconsistent. The woman scheduled me for same day yesterday at 3:4 More

by DIAMANTES4MOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Catania
December 05, 2019

Regal north has great Customer Service especially Crissy Not sure what is meant by “length so far” so will respond to what I think it means. Because I had a major service I was given a loaner vehicle and th More

by GERRY.TALBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

My Review Definitely recommend the service here at Regal Honda. Service quick and friendly. Kyle took care of me and made sure to cover any questions that I had More

by MOCK1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
December 04, 2019

good job she knows what she doing..........she explain to me everything....i try different honda dealer none of like regal honda, regal honda is the best More

by PLANT2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Short and sweet. I arrived and was directed to Tim who was very friendly and informative. He took possession of my car and I waited a very short amount of time for my More

by BTDGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schultz
Dec 04, 2019 -

Regal Honda responded

Thank you! Swing by any time and we will take care of the car wash for you!

November 28, 2019

Rudness I bought the cat there 4 years ago and always get the oil changes there for the most part. Love the service. This time the lady checking out the custo More

by NANCY33615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2019 -

Regal Honda responded

Nancy, Thank you for the feedback. We apologize and are looking into who the staff was that day.

November 28, 2019

found problem.and fixed it Went to Sisley Honda in Toronto before leaving for Florida and they couldn't find the problem but managed to find a $295.00 bill.for changing oil in t More

by HERBFOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Regal Honda responded

Yikes, glad our team could help!

November 27, 2019

Oil change and tire rotation This took 2 and one half hours. Their computer was on the fritz and could not give me an analysis of the suspension system that I requested. Also ca More

by NEiLILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Oil change I made an appointment for an oil change. They did the oil change, rotated the tires,did an inspection of car and washed it. I am very satisfied. More

by MOMMALUCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Service at Honda Tony Catania fixed my tires efficiently and also checked all other points and cleaned my car. He was a great guy and did it quickly. The atmosphere is More

by BRITESTAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania, Tony Catania
Dec 04, 2019 -

Regal Honda responded

Thanks, we think Tony is pretty great too!

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