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Regal Honda - Service Center

Lakeland, FL

4.4
2,542 Reviews

2,542 Reviews of Regal Honda - Service Center

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February 03, 2020

My service went great. Tony was very nice. Everything went smooth and was done very fast. Great service. Very clean. Thanks for a great service More

by jessbenxrayn
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Feb 04, 2020 -

Regal Honda responded

We are so pleased that you had such a great experience with our service department and that Tony took such good care of you! Thank you for taking the time to leave us feedback and we will be sure to pass your kind comments along to Tony.

February 01, 2020

Great Service! Not super fast, but thorough work done professionally and friendly. Guest WiFi works great. Nice snacks, popcorn and water available in the lobby as More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Regal Honda responded

Thank you!

February 01, 2020

Routine Service I always work with Alex. He is the best! He is very knowledgable and always keeps me informed about any problems. I always get updates on progress and More

by BSEDMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 03, 2020 -

Regal Honda responded

Thank you so much for the positive feedback regarding your recent visit to our service department! We agree, Alex always does a fantastic job at keeping his clients up to date on their vehicles' status. Thank you again for the wonderful review and we will be sure to pass your comments along to Alex!

January 31, 2020

Awesome service The service department bent over backwards to accommodate me in getting my repairs done. They were so pleasant and willing to go the extra mile. More

by THERESA189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 31, 2020 -

Regal Honda responded

Thank you so much for taking the time to leave us this amazing review! We love to hear such positive feedback and will be sure to pass this on to Kyle and the service team.

January 29, 2020

Tony C. is the best. Very professional and courteous. He is always ready to help. This is a guy you should have training your team. More

by HENRYRIVERA33
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Jan 29, 2020 -

Regal Honda responded

Thank you so much for the awesome review! We agree Tony is pretty fantastic and we will make sure to pass your words of praise onto him! Thank you again and we look forward to working with you in the future.

January 28, 2020

I have used Regal Honda for years to service my car. They have always done an excellent job. I do not it anywhere else. Thank you!!!! More

by DONNAWALKER0
Recommend Dealer
Yes
Employees Worked With
Adam 5 stars
Jan 31, 2020 -

Regal Honda responded

Thank you Donna, we appreciate you!! See you next time!! :)

January 28, 2020

Service done correctly and on time. Everything from Dustin, the service writer, the mechanic and the detail team was done professionally. I have always had this experience with the Regal More

by CPEEKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Jan 28, 2020 -

Regal Honda responded

This review made our day! Thank you for taking the time to let us know how we are doing. We will be sure to pass your kind words onto Dustin and the rest of our service team!

January 27, 2020

Tony was very helpful. I didn’t feel like I was being taken advantage of or ripped off like in the past. I’ve had some very bad experiences and decided to try Regal service again and I’m pleased with al More

by MICKEY1669
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Jan 27, 2020 -

Regal Honda responded

Thank you so much for the kind comments! I will make sure to pass them onto Tony. We appreciate you taking the time to give us feedback and are glad to hear that your experience was a positive one.

January 26, 2020

Had a great experience here. Wait time was reasonable. I do not have any complaints. Great job you guys do. Keep up the hard work! More

by ivant9211
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Jan 27, 2020 -

Regal Honda responded

Thank you for the positive feedback! We appreciate your business and look forward to working with you again!

January 25, 2020

cost for 6 spark plugs too much as stated to several employees at Regal the cost for the spark plugs was too much I was charged $55 per spark plug for a spark plug available from s More

by kenap25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Brown
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