Regal Honda - Service Center

Quick and easy. Ray always take care of me. Keeps my car running smoothly. I cant always make an appointment, Ray is always able to fit me in. Ray always take care of me. Keeps my car running smoothly. I cant always make an appointment, Ray is always able to fit me in. More

What a great team of the both of theses techs. They are alway very helpful and alway greet you with a smile. Lucky to have the on you team. alway very helpful and alway greet you with a smile. Lucky to have the on you team. More

Customer is immersed in BS. 2013 CRV in for oil change and SRS light problem. Would I like standard "courtesy" inspection with fluids checked tires rotated, etc. Courtesy my bu 2013 CRV in for oil change and SRS light problem. Would I like standard "courtesy" inspection with fluids checked tires rotated, etc. Courtesy my butt. $19.95 charge to rotate tires. Gentleman stated a cost of $88 to "determine the reason" for the SRS light, repair procedure and cost of repair. Plugged adapter into vehicle computer and accessed the fault code (probably 10 minute evolution). Statement to me is that it was "probably" (not positive any more) a faulty "?" $408.51. After installation vehicle would be restarted and "see if the SRS light remains off". (still no longer positive). Next alternative would be to replace the SRS unit for 1000.31. I assume the new $408.51 unit would remain in the vehicle even though the removed unit was not the fault. I can only assume that if the second step failed to remedy the situation we could the try replacing doors or windshield. No thanks. We're looking to trade the CRV for new car but it won't be at Regal. More

Very nice and quick service. Dustin was very helpful. My car runs great now! The waiting area is very nice and accommodating. Bathrooms were clean. car runs great now! The waiting area is very nice and accommodating. Bathrooms were clean. More

This marks the first complaint I have for Regal Honda, all other experiences have been great. I borrowed my wife's SUV on Valentine's day as a surprise and took it in so it can get washed. I spoke with Ke all other experiences have been great. I borrowed my wife's SUV on Valentine's day as a surprise and took it in so it can get washed. I spoke with Kelly before going over and she said it would be $30 and 30 minutes. I dropped it off with Adam at 9:30. By 10:20 I replied to the automated text to Adam if it was ready and received no response. Again at 10:51, no response. I had to go to the cashier to see if she could help find Adam and track down why it was taking so long. Adam showed up and I gave it another 10-15 minutes because he explained that the detailed still had my wife's SUV. It was finally ready between 11:45-12:00, I can't remember. Come to find out, the price for the wash wasn't $30 but more like $49 plus $20, for two different services I guess. They had me pay $39.95 instead, so they cut me a break at least. It was 2.5 hours total time, and I was given bad information by Kelly on the cost and the wait time. Thankfully, the job was done well and I was able to get out of there in time to drop it back off at my wife's job before she got in it. It was meant as a surprise Valentine's day gift. I think Adam did his part, the cashier and detailer did as well, but it was all executed poorly and unfortunately for Kelly it all started with her. I told her specifically what I wanted done to the vehicle and she told me it would be $30. When I approached Adam about it, the car wash prices were right on his desk and I could see that everything was going to be much more expensive. More

Everything was completed. I am happy with everything overall. Angie was excellent did her work and gave me the best price. I’d like to do work with her again. overall. Angie was excellent did her work and gave me the best price. I’d like to do work with her again. More

Chrissy is the best and one of the main reasons I return to this Honda dealership for service. She is professional, honest and fair. Don B. to this Honda dealership for service. She is professional, honest and fair. Don B. More

I always take my honda to Regal for service or anything that I need for my vehicle. They are always courteous and friendly plus the trat my vehicle well. that I need for my vehicle. They are always courteous and friendly plus the trat my vehicle well. More

We were very pleased with the service department. They detailed my 2014 Civic and it turned out and looked like brand new. We will recommend this Honda Service Department. detailed my 2014 Civic and it turned out and looked like brand new. We will recommend this Honda Service Department. More

Kyle and his team did another outstanding job for us in our 2003 Honda CR-V. I only take my car to Regal Honda due specifically to the outstanding service and excellent support I have received over the las our 2003 Honda CR-V. I only take my car to Regal Honda due specifically to the outstanding service and excellent support I have received over the last few years from Kyle and his team. They are Regal Honda to mr More