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Regal Honda - Service Center

Lakeland, FL

4.4
2,544 Reviews

2,544 Reviews of Regal Honda - Service Center

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May 13, 2020

Overall a good experience Rob Young handle my problem and I was back in business in about 3 hrs. ok ok ok ok ok ok ok ok ok ok More

by SMORALES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Regal Honda responded

Thank you for the feedback!

May 12, 2020

Tony did a great job with my routine service. In and out in less than an hour! He took time to explain service provided and give recommendations for next time. More

by LISANBISHOP
Recommend Dealer
Yes
Employees Worked With
Tony Catania
May 13, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

May 11, 2020

Excellent service and very efficient . Prompt attention, super results, available transportation, quality products, qualified employees, personal attention, clean wait areas, clean facilities, quick and on More

by JUDEYMAE2
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover, KC Clarke
May 14, 2020 -

Regal Honda responded

Thank you for the awesome review!

May 11, 2020

The experience with the dealership was quick and painless. It allowed me to get on with my Saturday plans. They estimated an hour and it was less than that. More

by MEGAN.MALONE87
Recommend Dealer
Yes
Employees Worked With
Unknown
May 14, 2020 -

Regal Honda responded

Thank you for the feedback!

May 11, 2020

Rob was very willing to get everything I wanted done for me. He went above what was expected of him. I have really enjoyed the Ecoblock treatments that this Dealership offers. It keeps the car looking clean More

by JOAN
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Regal Honda responded

Thank you for the feedback!

May 10, 2020

Service was great, nice job. Kristi was great!! As far as buying experience that was awful- I’m still waiting on car fax, Eco package they promised 6 weeks ago. In my opinion I would fire everyone in use More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Regal Honda responded

Tommy, Thank you for your feedback. The Eco package is scheduled through the service department. Please contact Alaina Southern, Customer Service Manager at 863-333-4633 or alaina.s@regallakeland.com to discuss items still needed.

May 09, 2020

excellent customer service Customer service has always been excellent. From helping set up appts to the waiting area - yummi popcorn LOL - to prompt service or keeping us inform More

by ANRILOYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
May 14, 2020 -

Regal Honda responded

Thank you for the awesome feedback!

May 08, 2020

If I could give less than one star I would. From the time I’ve purchased my new Honda to my last scheduled maintenance appointment this dealership has been nothing but one disappointment after another. More

by kcaudhill1
Recommend Dealer
No
Employees Worked With
Cris Aviso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
May 06, 2020

Great Service Ray and his team always do an amazing job of taking care of my auto service needs. They are a very professional staff and give you a good estimate More

by MRLAKELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Regal Honda responded

We appreciate you taking the time to let us know how we are doing!

May 04, 2020

I can buy a car any where I come to Regal for Service Good people they always are helpful and friendly.always ready when they say it would be ready everyone has been well trained and the ground s and buil More

by Rtgerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

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