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Regal Honda - Service Center

Lakeland, FL

4.4
2,544 Reviews

2,544 Reviews of Regal Honda - Service Center

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June 04, 2020

Ray is great. He listens and reacts. He gets things taken care of. He makes sure you are satisfied before you leave. I tell my friends to visit Regal. More

by BRIANDAVIS4
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2020

Customer Focused Doug's professionalism and attention to detail will keep customers coming back to your Lakeland branch. He is truly dedicated to helping the customer More

by bradd.holcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Regal Honda responded

Thank you for the positive feedback!

May 29, 2020

Getting my car serviced The Service Department was very accommodating. They went above and beyond with my vehicle service. I loved that my car was sanitized before it was ret More

by ChrisJacobsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jun 04, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback on you recent service visit!

May 25, 2020

I have always received excellent service from Regal Honda. The staff is friendly and helpful, thank you! Always a good experience at Regal Honda, hope that never changes. More

by CKDAVIS23
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass
May 29, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

May 25, 2020

Chrissy Hartman is an amazing Service tech. been getting great service since she took over my car. I actually enjoy taking my car in for service More

by Seldom Blue
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Regal Honda responded

Thank you for the feedback and for choosing Regal for your vehicle servicing needs!

May 25, 2020

Regal Honda is a superb dealership with exceptional customer service and staff! Each time I visit the dealership, it has always been great experiences with the employees there! More

by Dr De Souza
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy and Kelli in the EcoBlock office!
May 29, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

May 22, 2020

Chrissy is so pleasant to work with each time I come in to have my car serviced. Thank you Chrissy for all you do to help us all. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Regal Honda responded

We agree Chrissy is great to work with and will be sure to pass your comments along to her!

May 21, 2020

First time in many years not satisfied with Regal Honda Service. I was never contacted when car was finished with service. No response when I sent text inquiring or no answer when service rep was called. More

by SHall
Recommend Dealer
No
Employees Worked With
Tim Pendergrass
May 20, 2020

Poor communications Had CRV serviced including transmission fluid. Questioned why labor rate doubled since previous transmission fluid change. Also questioned why charged More

by JMMCASEYKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Service advisor Tim called to let me know my maintenance contract ran out before doing any work. Then called again to let me know my battery was low and gave me a price for a new battery. More

by sosceola
Recommend Dealer
Yes
Employees Worked With
Tim
May 21, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

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