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Regal Honda - Service Center

Lakeland, FL

4.4
2,546 Reviews

2,546 Reviews of Regal Honda - Service Center

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August 28, 2020

We appreciate the opportunity to have our car service at your location and the service you provided, we were able to wait for the service to be completed. More

by GREENMAN1198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Sep 02, 2020 -

Regal Honda responded

We appreciate your business and look forward to assisting you with any future sales/service needs that you may have!

August 28, 2020

Everyone is always very friendly and helpful from the moment you walk in. I keep going back because of their attentiveness. Rob kept me informed throughout the process and also let me know what to expect More

by DJOEIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit to the service went!

August 28, 2020

perfect as always, tire got fixed in no time, on top they cleaned my car looks like new, I am very satisfied with friendliness and courteous service. More

by haraldkrischick
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

We love getting feedback for our satisfied customers!

August 28, 2020

On time at every step. Kyle listed all my concerns On order and everything was addressed. Communication 👍. Having been in service related business I find it reassuring we still have a business that goes More

by rbraloski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

August 27, 2020

Excellent service. Just in time, clear information, the service was quickly and all people was very nice. I will come back soon. Thank you for your support More

by Johana Restrepo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

August 27, 2020

This dealership has absolutely the best customer service. Every step along the way, from check in to working with the service advisor, to check out is always quick and seamlessly done by polite staff. More

by Dorothy Blackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrast
Sep 02, 2020 -

Regal Honda responded

Thank you for the wonderful feedback Dorothy!

August 27, 2020

Good service- Have had Chrissy before-she is always a great service advisor. Wait time was acceptable. Everyone was very courteous. Thank you for your service. More

by BDFRYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how we are doing!

August 26, 2020

Great place with a service adviser Kyle Cook. Always checks for anything that I need to know about to keep my Honda in great shape. Thank you Kyle and all Regal staff. More

by TMRICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Sep 02, 2020 -

Regal Honda responded

Thank you for the wonderful feedback!

August 26, 2020

My appointment was for 8:30 AM for an oil change through the express service. Service was completed in a timely and efficient manner. Good experience. More

by mbrumback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit with our service department went!

August 26, 2020

Angelo Mendez was very a professional & helpful service representative. He took care of our current needs as well as informing us of upcoming needs and approximate cost. More

by ChelleDen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Sep 02, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit with our service department went!

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