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Regal Honda - Service Center

Lakeland, FL

4.4
2,547 Reviews

2,547 Reviews of Regal Honda - Service Center

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October 12, 2020

Mr. Roy Taylor was so very wonderful to work with. He took care of my 2018 CR-V completely and kept me updated on the status while my vehicle was at the dealership. More

by Dr De Souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli [EcoBlock Office] was fantastic, too!
Oct 12, 2020 -

Regal Honda responded

Thank you Dr De Souza!

Oct 12, 2020 -

Dr De Souza responded

My apologies, Mr. Taylor...I didn't mean to type Roy...I meant Ray.

October 12, 2020

I’m very pleased with regal no complaints at all everyone that I’ve came in contact with has been very professional and very courteous More

by Fozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haven’t dealt with anyone other than the service managers
Oct 13, 2020 -

Regal Honda responded

Thank you Fozzy!

October 12, 2020

Every person we dealt with was professional, friendly, knowledgeable and not pushy. So nice compared to other dealers. I have and will recommend Regal. Thanks for a pleasant experience. More

by bms9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schultz
Oct 13, 2020 -

Regal Honda responded

Thank you for the wonderful review! We look forward to working with you again on any sales/service automotive needs that you may have.

October 12, 2020

went there for oli change, oil transmission fluids, brake bulp, all four rotors and brakes pads. service was very good. now my car feel way better. thank you a team. More

by Kadek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Regal Honda responded

Thank you Kadek!

October 11, 2020

The people at this dealership are always friendly. And I like how they offer drinks and WiFi while you wait for your vehicle as well as the complimentary car wash More

by timecka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Regal Honda responded

Thank you for the review!

October 10, 2020

Rob was very helpful. Time spent there was significantly less than expected. He found me a coupon to reduce the price. Appreciated the friendly and reliable service More

by LMIRO35
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your visit to our service department went!

October 10, 2020

Ray Taylor is friendly, courteous and very helpful. When I need service for my CR-V, he is always there to help me. I would recommend Ray to anyone. More

by jball003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Regal Honda responded

Thank you for the review! We agree that Ray does a great job!

October 09, 2020

Easy,fast and higt quality,very kind Dustin,he is very prossional,he take his job very seriously,he deserves recognition,he is the best More

by Loipa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Oct 13, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit to our service department went!

October 09, 2020

Rob is outstanding. Very helpful and keeps me informed. The staff is friendly and waiting area very clean and comfortable. I would recommend this dealership. I felt the price was a little high. More

by WIANTFIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Regal Honda responded

Thank you for the review! We value your comments and look forward to working with you again on any sales/service needs that you may have!

October 09, 2020

Service was delivered as promised. I was provided a loaner car, which was very helpful. Price seems a little on the high side. Overall a pleasurable experience. More

by RSKEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Regal Honda responded

Thank you for your feedback! We value your comments and as always look forward to working with you again on any future service/sales automotive needs that you may have.

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