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Regal Honda - Service Center

Lakeland, FL

4.4
2,548 Reviews

2,548 Reviews of Regal Honda - Service Center

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November 10, 2020

I find this dealership to be very attentive to the needs of the customer and trying to take care of them. Plenty of help and a clean place. More

by ruththepaintlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 01, 2020 -

Regal Honda responded

Thank you Ruth!

November 09, 2020

I had two new tires put on my car on Tuesday and sent my husband to get the back tires done on Friday because of a nail. I think he had to wait far too long for service. He was there a lot longer than I was More

by aclongi@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted. I was not there
Dec 01, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback. We apologize for any frustration that you experienced regarding wait time. We do our best to be thorough and efficient with each customer, but, sometimes things happen that are outside of our control. We appreciate your patience and understanding!

November 09, 2020

Everyone was pleasant and helpful. Crissy in service is tops!!! She was thorough and came into the lobby to keep me informed. She got me a beautiful 2021 Acura for a loaner! More

by BOBH7797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Regal Honda responded

Thank you Bob!

November 08, 2020

Work was performed in a timely manner. Quality of work was excellent. Staff was courteous and explained everything to me to my satisfaction. I would recommend Regal Honda to other people. More

by EDGARDO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Dec 01, 2020 -

Regal Honda responded

Thank you Edgar!

November 07, 2020

Always a great experience when I go there the service advisor was very nice and my vehicle got serviced in a timely manner which I appreciated More

by timecka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Ron
Dec 01, 2020 -

Regal Honda responded

Thank you for the wonderful review and 5-star rating!

November 06, 2020

Always like coming there for service. I trust Chrissy and she keeps me informed as the service is progressing. I had some personal issues which she worked around for me. Very pleased with the service. More

by Deborah Sharpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Regal Honda responded

Thank you Deborah!

November 06, 2020

Awesome experience! Regal Honda has been my favorite dealership for years! I will always go back. Excellent service! Thank you for always sending me out of there with a smile. More

by KANDYSPANGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrasd
Dec 01, 2020 -

Regal Honda responded

Thank you Kandy!

November 06, 2020

Adam was very helpful, he tried everything to figure out what was wrong with my audio system. We now have a solution! I am sorry I don’t know Adam’s last name. More

by APENNYPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 17, 2020 -

Regal Honda responded

Pendergrass! Thank you happy to hear our team was able to assist

November 05, 2020

Really disappointed in my service yesterday just for a simple oil change. Dont think i will be a returning customer after 5 years getting all my sevices done there More

by LEELEE9288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Brown
Nov 09, 2020 -

Regal Honda responded

Thank you for your feedback, Please respond back privately with your name and telephone number so we can access your records or call Customer Service Manager, Alaina Southern at 863-333-4633

November 05, 2020

Very friendly staff. Chrissy kept me advised of what was going on and explained all that they did. I’ve been very pleased every time that I’ve had service done. More

by NUTMEGGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback and for the 5-star rating! We appreciate you choosing Regal for your vehicle service/maintenance needs!

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