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Regal Chevrolet - Service Center

Lakeland, FL

3.9
766 Reviews

766 Reviews of Regal Chevrolet - Service Center

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May 13, 2021

Jarrett did a great job. He kept me informed every day 👍 My wife is happy now that our AC is working good. And we receive the car back and very clean condition More

by hddozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Happy to help, thanks for choosing Regal!

May 11, 2021

The Regal body shop team is terrific! I have no complaints, only accolades for the efficiency and outstanding job they did in repairing my Acadia. From the moment I brought the vehicle in for re More

by PMLIPHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Clark in the body shop and his staff, Lisa Guthrie
May 13, 2021 -

Regal Chevrolet responded

Thank you for your kind words. We are happy to have you back on the road again!

May 11, 2021

I had a great experience. I took my truck in for an oil change and was seen immediately. I would definitely recommend to future customers. More

by robinsonbreon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Chris Lashley, Stephen Spong, Melissa Ragonese, Paul Clason
May 13, 2021 -

Regal Chevrolet responded

Thank you, we appreciate you!

May 11, 2021

They were very precise with my car and the problem it was having. The advisors/employees are very knowledgeable and friendly. Thank you for diagnosing my cars problem and fixing it quickly 😊 More

by aimeetaylor1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
May 13, 2021 -

Regal Chevrolet responded

Glad we could help Aimee :)

May 11, 2021

I feel the service department at Regal Chevy does a good job getting me scheduled and my service done on my truck in a timely manner. More

by JADAMS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 13, 2021 -

Regal Chevrolet responded

Thank you for the wonderful feedback!

May 08, 2021

Service was done quicker than quoted. And everyone was very nice. The waiting area was fine. I did take advantage of a nice day and sat outside on one of the rockers!! More

by DRJOSPH_STEPUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

May 08, 2021

They are very fast and efficient. A very pleasant place to wait for the car to be done. They go out of the way to make sure you are comfortable. More

by patty_cakes1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thanks, see you next time.

May 07, 2021

Quick oil change even though they were busy, friendly people all the time, appreciate the care they have for their customers, 9nly drawback is truck wasn't washed More

by kenly0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese, Paul Clason
May 13, 2021 -

Regal Chevrolet responded

Yikes, sorry about that! Swing by anytime and we would be happy to wash it for you

May 07, 2021

2 hours for a scheduled appointment oil change. Wasn’t notified when it was done either. I walked to the front desk when I saw the car just sitting there 2 hours later. More

by FALLOUT9087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Ragonese
May 10, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we apologize for the inconvenience and will speak to our staff to prevent this from happening again.

May 07, 2021

I have been having our Equinox serviced since 2015 and have been very satisfied the entire time. Our service advisor is the best we've ever had. More

by LDWOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 13, 2021 -

Regal Chevrolet responded

Thank you, we think she is pretty great too. See you next time :)

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