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Alaina Southern
4 Reviews
Dealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
4 Reviews of Alaina Southern
May 31, 2026
The dealership is beautiful with a wide inventory, and the staff was very polite and professional. My salesman Jarrod was very nice and presented a financing option I had never heard of before known as a the staff was very polite and professional. My salesman Jarrod was very nice and presented a financing option I had never heard of before known as a one time 3 year lease. I had worked the Cash deal on the internet prior to going to the dealership, and told Jarrod I was not interested in financing. As we were looking at the 2026 Trax 2RS he brought up that he had talked to the manager the one time lease option, which for an older adult this appeared to be a great option. We sat down at his desk and had my Buick Encore evaluated for trade and it came back a little less than what I had figured online, but it turned out he had used a different source than what they used online. The real difference came in the cost of the new car. Long story short, they had taken the MSRP, subtracted the Regal Discount and then added in a dealer option known as Regal Care. I told Jarred I did not want this in the deal. He said they would leave it out. When it came time to sign the lease deal this was still in there. They blamed the difference on the new computer system. I later found the math showed otherwise. I am not sure if this can be corrected. Everything else is fine paper wor More
by WOODWBO
Other Employees Tagged: Lisa Bigelow, Sean Bryant, Austin Hernandez , Jarrod Costine
January 24, 2026
Fair prices and fair service completion times. Go see Scott he will get you taken care of. Go see Scott he will get you taken care of. More
by M.JOHNSON0
Verified CustomerOther Employees Tagged: Sal Campisi Jr., Scott Erickson
July 24, 2023
My salesman Pete was very helpful and accommodating throughout the whole process. I love my new truck and I'm very thankful for regal and Chevrolet. throughout the whole process. I love my new truck and I'm very thankful for regal and Chevrolet. More
by kingpino86
Other Employees Tagged: Pete Wicher
May 21, 2021
Sanchez, my tech, was very knowledgeable, fast, and very friendly. I was impressed with his patience, explaining compressor replacement process. Thanks to the whole team! friendly. I was impressed with his patience, explaining compressor replacement process. Thanks to the whole team! More
by jeannecrsn7
Other Employees Tagged: Steve Chilton , Paul Clason, Sonny Glover, Lisa Guthrie, Chris Lashley, Melissa Ragonese, Jarrett Schrom, Stephen Spong, Devin Moses, service porter
