Regal Chevrolet - Service Center

First, Shaun is the best. He was patient. Courteous and knowledgeable on all my questions. Shaun followed up with courtesy calls and was just polite. Shaun, if you're reading He was patient. Courteous and knowledgeable on all my questions. Shaun followed up with courtesy calls and was just polite. Shaun, if you're reading this. I wanna say thank you. More

I had an appointment which I made over the phone a week in advanced. I explained what service I needed. When I arrived, the staff was surprised when I explained what service I needed. I was questioned like in advanced. I explained what service I needed. When I arrived, the staff was surprised when I explained what service I needed. I was questioned like it was my fault they weren’t expecting me. Although I had an appt, I still had to drop off my car and didn’t get it back until 1.5 days later. I was told I would be contacted about the status Monday, but I had to reach out first to find out it was ready late Monday evening. Then when I came to pick it up, I was told to wait in the lobby so paper work could be finished while 5-6 service employees were sitting at the front not assisting any other customers. Not impressed. Treated rudely. Not coming back More

Scott is always awesome! He does a great job with updates on my vehicle. I would definetly use you guys again because of Scott. He does a great job with updates on my vehicle. I would definetly use you guys again because of Scott. More

This is a great place to bring your vehicle. Scott is the best service advisor! Scott is the best service advisor! More

Joe was very polite Knowledgeable friendly. The dealership was very clean and orderly and the entire staff was overall very friendly The dealership was very clean and orderly and the entire staff was overall very friendly More

Joe dose a great job. A day or two after oil change a light will pop on saying something is low. Normally DEF but this time was windshield washers fluid A day or two after oil change a light will pop on saying something is low. Normally DEF but this time was windshield washers fluid More

Emmy was absolutely amazing. If we had cloning technology, you would be smart to clone her!!! If we had cloning technology, you would be smart to clone her!!! More

Good customer service and they make sure that they job is always properly done, also the office is always clean and smelling nice and fresh always properly done, also the office is always clean and smelling nice and fresh More

They were very professional and complete the work in less time than I thought it would take. I'll go back again. time than I thought it would take. I'll go back again. More

Dropped off truck for apt with joe. Some lady checked us in very pleasant and nice sais joe would call us and truch would be ready at noon. At one i started texting joe from text i got Some lady checked us in very pleasant and nice sais joe would call us and truch would be ready at noon. At one i started texting joe from text i got fron regal after drop off. After a couple texts abd no answer i call number on text it said to call and that number didn’t work. So about 3 i called main number told operator my problem and after a few minutes she said joe was busy with a customer and would call me when finished. 45 minutes later i called operator again explain everything and all i want was status of truck. She talked to George and said out truck had been done. When we went to get truck we were told joe wenr home that morning sick. So out truck was there snd no one over seeing joes customers cuz he went home sick. Wjen i got there to get truck cashier had to find someone to put paperwork together. We paid and was handed our keys and had to go find our on truck it wasn’t brought up to us. So all of joes customers were just forgotten about. I spent over 700.00 to be forgotten about cuz nobody picked up and helped joes customers. I can say the person wo worked on the truck did a good job. More