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Regal Chevrolet

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
1,402 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 952 service reviews

March 28, 2026

Service was awesome! Emmy was super helpful and extremely entertaining! Coffee was good and thanks for the water. More

by rsrj63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ivancevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Regal Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Felix Mendez - Service Lane Manager - 863-333-4656

March 27, 2026

You usually have to wait a little bit but once they finish with you, they become very attentive and they get the car in and out as quick as they can and they’re very pleasant and they work with you More

by JLOWE1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

March 25, 2026

Brought my truck in for a basic service. The tire pressure was not checked and the service meter was not reset. Shouldn't have to request these items, makes me what else wasn't done.Still co More

by john-mcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Regal Chevrolet responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

Mar 28, 2026 -

Regal Chevrolet responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

March 22, 2026

Quick and friendly Great value and great quality. Job was done quick with no games or gimmicks More

by matthewd1279
Recommend Dealer
Yes
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Mar 22, 2026 -

Regal Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

March 20, 2026

As always they came through for me, covered my repair under warranty. I would highly recommend this dealership. More

by cindymuehlberger
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
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Mar 20, 2026 -

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

March 17, 2026

Professional, knowledgeable and respectful This has now become my choice place to have my vehicles fixed. More

by Steveandrhea
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
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Mar 17, 2026 -

Regal Chevrolet responded

We’re delighted your Chevrolet Traverse service felt professional and respectful. Thank you for making us your go-to spot for vehicle repairs. We appreciate your trust and look forward to helping you again. Felix Mendez - Service Lane Manager - 863-333-4656

March 17, 2026

Great customer service and scheduling. Very timely with service and very pleasant experience overall. Will use for all my Chevy service needs! More

by cindyt08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't have any above and don't remember his name
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Mar 17, 2026 -

Regal Chevrolet responded

Thank you for noting our scheduling and friendly service for your Chevrolet. We appreciate your trust and look forward to supporting your service needs again soon. Felix Mendez - Service Lane Manager - 863-333-4656

March 15, 2026

I explained that the brakes have been making a loud squeal since new. I thought it may go away as they wore but it has not. I can see on the dash monitor that they have plenty of life left but they sti More

by WTNC101
Recommend Dealer
No
Employees Worked With
Francisco Chavez
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Mar 16, 2026 -

Regal Chevrolet responded

Thank you for bringing this to our attention and for explaining the concern with your brakes. We understand how frustrating it can be to deal with a persistent squeal, even when the brakes themselves are functioning properly. We would really like the opportunity to look into this further for you, especially since you mentioned finding a service bulletin related to the issue. Unfortunately, we do not have enough information from this review to contact you directly. At your convenience, please reach out to Justin Lawson, Service Manager, at (863) 340-6222 so we can discuss your vehicle and work toward getting this concern properly addressed. We appreciate the chance to help resolve this for you.

March 13, 2026

Alex was an attentive and caring representative. From the moment I began to work with him, he treated me with genuine concern. More

by echino58
Recommend Dealer
Yes
Employees Worked With
Alex Lubbs
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Mar 13, 2026 -

Regal Chevrolet responded

Thank you.

March 12, 2026

It was just an overall great experience, very good customer service , no issues at all. More

by daisie.novak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Regal Chevrolet responded

Thank you!

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