Regal Chevrolet - Service Center

Two dissatisfied visits at service. Emmy needs a raise, as she patiently dealt with me. Emmy needs a raise, as she patiently dealt with me. More

Excellent customer service. Goes above and beyond! I'm a happy customer! Keep up the great work Goes above and beyond! I'm a happy customer! Keep up the great work More

While the truck did take slightly longer than originally planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer planned, Joe got me taken care of. Most concerns addressed, one issue outstanding that we will keep our eye on if it becomes a bigger issue. I prefer this dealership and service center over the larger guys, so I drive a bit further to come here. More

Professional timely and a great job I take my vehicle there anytime I need service there anytime I need service More

Efficient service. Work done in a timely fashion. Great customer service nice clean customer care area Work done in a timely fashion. Great customer service nice clean customer care area More

On time with my appointment and courtesy and professional, kept me informed, worked with me on scheduling my follow up appointment professional, kept me informed, worked with me on scheduling my follow up appointment More

My truck was towed in due to a lightening strike, of all things. It was delivered on a Thursday afternoon, and sat for a week. No communication and nothing being done. This was an insurance claim. Knowing things. It was delivered on a Thursday afternoon, and sat for a week. No communication and nothing being done. This was an insurance claim. Knowing a little how car dealerships/service departments work, this was not going to make money for the dealership. Lightening strikes are virtually write-offs every time. Instead of clearing the vehicle by spending an hour, they let it sit for a week. Finally on the next Thursday, my insurance adjuster went into the dealership, in person, and prompted them to do something. Low and behold, inside of 2 hours I had what I needed for the insurance to continue with the claim. This illustrates exactly what we all think of dealerships and their service departments, only out for the big $$$. If the job doesn’t make them a lot of money, you get lousy service. On the flip side of all this, Joe Platt was the single bright light. When I went in to remove my plate, he took time to drive me out on a golf cart. Also, he talked to me with no pretenses or hidden agenda. More

Joe kept me in the loop the entire time. I really appreciated that. He also recommended that I have another item repaired while the car was already in for service. Thus saved me both tim I really appreciated that. He also recommended that I have another item repaired while the car was already in for service. Thus saved me both time and money. More

Picked up my car and left with more problems than I came in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try and milk people dry especially when times are hard. I know my car like the back of my had and after I picked up my car i immediately noticed the new problems that I did it have before. They kept my car 5 weeks to fix a transmission issue now the advisor says they had to move move the starter to get the transmission issue but now there’s a possible issue with the starter. Hmmm. Ok. But here’s your $900 estimate for a new starter. I’m so disappointed and exhausted. More