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Regal Chevrolet

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
1,420 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 965 service reviews

April 23, 2026

Great place to do business. Friendly, experienced associates. Always there when you really need them More

by MAENZAC
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
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Apr 23, 2026 -

Regal Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

This has been the worst experience ever with buying a used car. Regal has had the car longer than I have and I have to make the payment v More

by mike-williams2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregg Baldwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane & Tim
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Apr 29, 2026 -

Regal Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Felix Mendez - Service Lane Manager - 863-333-4656

Apr 29, 2026 -

Regal Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

Only dealer that gave all options not just one like the others I visited The best More

by cityboy1958
Recommend Dealer
Yes
Employees Worked With
Rigo?
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Apr 23, 2026 -

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

Was not completely satisfied. With how the management team handled the sales of the truck More

by MAR195356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Abichid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Regal Chevrolet responded

We’re sorry to hear that you were not completely satisfied with your experience. Based on the information currently available, we’re unable to fully review or address your concerns. We would appreciate the opportunity to learn more and work toward a resolution. Please contact our Customer Service Manager, Alaina Southern, directly at 863-333-4633 at your convenience.

April 23, 2026

Good customer service. Joel is always willing to help and take care of your car. He really enjoys explaining all the work he performed on your vehicle. More

by valery.desravins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fransico Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Regal Chevrolet responded

Thank you, Valery, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

I will be choosing Regal Chevrolet in Lakeland, FL instead of Stingray in Plant City, FL from now on. I have went to Stingray for years in the past, but their customer service is terrible now they awa More

by katphillips1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fransico Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

April 12, 2026

Amazing good service Service advisor was very polite and the service area clean I'll be back More

by pipe8813
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
Report | Print
Apr 13, 2026 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

April 11, 2026

Sold an un-drivable car. Claimed untrue conditions, didn't even test drive car on highway before selling it. Poor internal and external communication. Did pay for repairs an More

by heather81
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
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Apr 15, 2026 -

Regal Chevrolet responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal initially but do greatly appreciate your business. Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

Apr 16, 2026 -

Regal Chevrolet responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal initially but do greatly appreciate your business. Felix Mendez - Service Lane Manager - 863-333-4656

April 09, 2026

Emme was great so helpful and a great communicator She was kind and efficient and very respected my time and budget More

by tkoleniak
Recommend Dealer
Yes
Employees Worked With
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Andrew
Report | Print
Apr 10, 2026 -

Regal Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Chevrolet! Felix Mendez - Service Lane Manager - 863-333-4656

April 07, 2026

Amazing always helping and asking questions to make me feel sure of the work being done on the car More

by MelanieMoraless
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Platt
Report | Print
Apr 07, 2026 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

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