Regal Chevrolet - Service Center

Excellent service from this dealership, Called in on Monday morning for an issue with my new truck, they got me scheduled for the following morning and had it fixed the same day. The only reason it did Monday morning for an issue with my new truck, they got me scheduled for the following morning and had it fixed the same day. The only reason it did not get 5 stars would be the lack of communication from the advisor, very hard to get a hold of them. More

Regal Chevrolet has had my 2019 Cahllenger since the day I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the da I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the day I purchased it, took it back the day after I signed paperwork and they put a headlight in even though I advised them the headlight was not defective and worked when it wanted to, they delivered it to me with the headlight not working AGAIN, I sent it back and again, they replace the headlight assembly, I had previously advised them it was electrical not the headlight. They try to deliver it to me again, Headlight not working. I send it back again they replace the BCM. I get car it is fine for about 20 days and acts up again. Now they have had the car another 2 weeks telling me they cant duplicate the issue that they KNOW is an issue and now it is the "wiring harness and fuse block" NO KIDDING! I told them that from the get go. So now 9 weeks of the 3 months I've been paying for the car it has been on their lot and now thay tell me they are awaiting approval from the warranty company, even though it is not a warranty issue. They sold the car to me with the issue. Not pleased with this dealership and definetely not happy with Ms. Guthrie after many messages left and no response. All I want is the car Ive been paying for that has sat on theri lot more than my driveway!!! I should not be forced to wait for apprval form a warranty company for an issue that was ther pre sale. Misael and Sean from the Used lot have bene awesome and are trying to get this resolved as quickly as possible but the service dept/Lisa Guthrie are dragging this along and I am on verge of seeking legal advice at this point, why should I be paying monthly payments and insurance because they sold ne a defective vehicle and they are sitting on it instead of doing everything hye can to get the car fixed and back to me ASAP More

Regal Chevrolet has lost any future business. They misdiagnosed my 2016 Chevrolet Corvette Z06. They charged my extended warranty $790 and $100 I had to pay. I'm in the process of calling my e They misdiagnosed my 2016 Chevrolet Corvette Z06. They charged my extended warranty $790 and $100 I had to pay. I'm in the process of calling my extended warranty and explain this situation. Just regular driving my car would think I'm spinning the rear tires, when that happens it slows my car down. Regal said my stability control module/chassis module was bad. Regal Chevrolet said they got a code of P0606 well that code is for power control module (PCM). Had it actually been my chassis control module Regal would have got a code of P2868 but they didn't. Also worth noting, 3 months of owning my car, I've NEVER had any check engine lights. I went to two Chevrolet dealers and one corvette specialist shop in St. Pete. They all said/verified that if I had a bad chassis control module, my dash lights would have been lite up like a Christmas tree. Side note: Regal Chevrolets diagnostic fee is $189. Winter Haven Chevrolet was $135 and the Lake Wales dealer was $99. More