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Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews

654 Reviews of Regal Acura - Service Center

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December 09, 2019

Covered under warranty The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my More

by KTIDWELL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young, give him 5 stars as well
Dec 10, 2019 -

Regal Acura responded

Thank you for the wonderful review :)

November 11, 2019

OLF service! Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ro More

by bartonron35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Nov 11, 2019 -

Regal Acura responded

Thank you Ron!!!

November 11, 2019

Customer Service!!! This was my first visit to the Regal Acura service department where Chrissy was my advisor. I could not have been more pleased.The first service for m More

by RUN2BFIT_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Regal Acura responded

Glad to hear it, we look forward to seeing you in the future!

November 11, 2019

Always there. My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! More

by DOUGLASREDDICK62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young, Kyle Cook
Nov 12, 2019 -

Regal Acura responded

Doug, we have to agree with you, Kyle is a real asset to our team! Glad to hear he got you back on the road!

November 05, 2019

As expected. Good service Very good service as usual. I had to make an unexpected trip to the service department, and they were able to accommodate me and set an appointment e More

by SOLYMAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Nov 11, 2019 -

Regal Acura responded

Sorry to hear about the unexpected issues, but glad to hear we were able to accommodate!

November 05, 2019

Thank you Chrissy for all that you do. You get me in and out in a quickness! My tires were there when i got there and i was out within an hr. More

by KADIJAHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Regal Acura responded

Thank you, Chrissy is amazing!

October 25, 2019

FRIENDLY, KNOWEDGEABLE AND QUICK SERVICE As much as the service rep was very knowledgeable and provides quick service, the mechanic that provided the repair service is not doing a very good j More

by SEVENGRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name of the lady service rep.
Oct 28, 2019 -

Regal Acura responded

Thanks!!

October 21, 2019

Customer Service is great I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Bl More

by JNIC147204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Regal Acura responded

Thank you, nothing like having your car look brand new over & over again! :)

October 14, 2019

Tire service I had a nail in my tire and needed an appointment ASAP. They were able to schedule me within an hour. Went there around 12. Left close to 2 pm. Chriss More

by GBZAYDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy
Oct 16, 2019 -

Regal Acura responded

Glad Chrissy was able to help!!

October 13, 2019

Excellent service from Kyle! Very pleased with the recent service. Upmost trust and confidence in Kyle. Thanks for making the experience great! As well, thanks for the many follow More

by AMLPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Oct 16, 2019 -

Regal Acura responded

Thank you, Kyle is a rockstar!!

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