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Regal Acura - Service Center

Lakeland, FL

4.5
608 Reviews

608 Reviews of Regal Acura - Service Center

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October 25, 2019

FRIENDLY, KNOWEDGEABLE AND QUICK SERVICE As much as the service rep was very knowledgeable and provides quick service, the mechanic that provided the repair service is not doing a very good j More

by SEVENGRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name of the lady service rep.
Oct 28, 2019 -

Regal Acura responded

Thanks!!

October 21, 2019

Customer Service is great I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Bl More

by JNIC147204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Regal Acura responded

Thank you, nothing like having your car look brand new over & over again! :)

October 14, 2019

Tire service I had a nail in my tire and needed an appointment ASAP. They were able to schedule me within an hour. Went there around 12. Left close to 2 pm. Chriss More

by GBZAYDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy
Oct 16, 2019 -

Regal Acura responded

Glad Chrissy was able to help!!

October 13, 2019

Excellent service from Kyle! Very pleased with the recent service. Upmost trust and confidence in Kyle. Thanks for making the experience great! As well, thanks for the many follow More

by AMLPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Oct 16, 2019 -

Regal Acura responded

Thank you, Kyle is a rockstar!!

October 07, 2019

Service Great job as usual, service was great and facilities very nice. Everyone very friendly. Thanks to all . This dealer is very good and so recommend them More

by LAL1934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Meyers
Oct 16, 2019 -

Regal Acura responded

Thank you!!

October 07, 2019

Services on 2006 Acura TSA Everyone at Regal in Lakeland was very professional and our car was completed very quickly and at a reasonable cost. I would recommend others to use More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony - Service
Oct 16, 2019 -

Regal Acura responded

Thank you Dean, we appreciate that!

October 07, 2019

The customer service was great. Mr. Ray Taylor always provide great customer service and he make sure my vehicle get the proper service. For the last 14 years, Ray has been providing More

by LATPINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Oct 16, 2019 -

Regal Acura responded

Thanks for trusting us with your vehicle for so many years!

October 03, 2019

It was awesome. My service man is Ray Taylor (the greatest) Friendly greeting when you dismiss from your car. Friendly waiting room with snacks while watching the tv while eating popcorn and friendly service wh More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Oct 07, 2019 -

Regal Acura responded

We agree, Ray is pretty great!! And the popcorn isn't bad either ;) See you next time!!

Jul 02, 2020 -

BNEMMONDS responded

Does anyone have any answers? It’s getting very annoying

October 03, 2019

on short notice, taken in on short notice for prep for long trip. all work was done under 3 hours, as promised by Ray Taylor. the timing and work itself was excel More

by GEORGEHRHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
Oct 07, 2019 -

Regal Acura responded

Thanks for the great review, we hope you have a safe trip!

October 02, 2019

Great service!! My recent service was done quickly and very professionally. Always have wonderful service here. Definitely recommend coming here for service. Work is More

by GREYAREA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, service advisor
Oct 07, 2019 -

Regal Acura responded

Wow! Thank you