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Regal Acura - Service Center

Lakeland, FL

4.5
643 Reviews

643 Reviews of Regal Acura - Service Center

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May 06, 2020

My advisor Chrissy did a wonderful job as always. She takes good care and makes you feel special. She is also extremely speedy with my car. More

by HOWDY206
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Regal Acura responded

We agree Chrissy always does a wonderful job!

April 23, 2020

That was very organized and friendly employees. They are That was very organized and friendly employees. They are on time and have attention to a Customer problem and try to do the best job done. More

by mazaheri.mahmoud
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 28, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

April 11, 2020

Chrissy is the best. She took care of me. I arrived early for my appointment and she said no issue I will write you up More

by GOSLER
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing. We agree that Chrissy always does a great job for her customers!

April 08, 2020

Ray is a knowledgeable and caring consultant.Ray Taylor Ray is a knowledgeable and caring consultant. Ray Taylor is a good listener with the ability to provide practical and useful solutions to address co More

by BRYSONRUTH1
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly efficiently booked different service requests for same day.
Apr 09, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We love Ray and agree that he does a great job of taking care of his clients!

April 06, 2020

It was very good. Keep Ray Taylor on the job. He's the best. Ray is very knowledgeable, personable and professional.. Give him a big raise and/or bonus. More

by GNMILLER
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2020 -

Regal Acura responded

We agree Ray is the best!

April 03, 2020

Friendly fast and knowledgeable. Rob Young always looks up what I need and keeps me informed as service is being completed. He’s a rock star. More

by SHANNON_BOGGAN
Recommend Dealer
Yes
Employees Worked With
Rob Young five stars
Apr 07, 2020 -

Regal Acura responded

Thank you for the feedback! We agree, Rob is a rock star!

March 31, 2020

Super quick service. Efficient and courteous staff. Of course, there were very few other customers in the service area due to the pandemic and associated government guidelines. More

by JOEYDEFRANCESCO
Recommend Dealer
Yes
Employees Worked With
Tommy
Apr 03, 2020 -

Regal Acura responded

Thank you for the feedback!

March 27, 2020

The service was excellent. Chrissy Hartman is amazing , always so helpful and honest! Thanks for everything . My car is running so much better and I’m so happy . More

by Gwendalyn
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Regal Acura responded

We agree Chrissy does a fantastic job at taking care of her guests and we look forward to working with you again on any servicing/repair needs that you may have!

March 25, 2020

Both the people and their service are excellent. I went in to get a regular car wash and Ray let me know that I hadn't brought the car in for detailing. He also told me I get a detail every 6 months (2 a y More

by KIM53
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Mar 26, 2020 -

Regal Acura responded

We are so glad that you are happy with the service that you received from our service department!

March 20, 2020

Ray Taylor Excellent Service. Ray Taylor excelled, once again, as my service representative! Always looking ahead for any type of service my car would need. Please give him a BIG More

by PINKLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Regal Acura responded

Thank you! Ray always goes the extra mile for his guests!

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