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Regal Acura - Service Center

Lakeland, FL

4.5
643 Reviews

643 Reviews of Regal Acura - Service Center

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June 27, 2020

Working with Regal is great. Appointments are easy to make, I'm kept informed about the progress of the service and my car is returned to me nice and clean. Our service manager Kyle Cook is the best! More

by JANEY.MADDOX
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jul 02, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

June 22, 2020

Regal Acura provided Fast reliable service. They are Willing to pick up and drop off at local locations. Dropped off before work and picked up on the way home. More

by FishHawk2020
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Regal Acura responded

Thank you for the 5-star review! We appreciate your feedback and look forward to working with you again on any vehicle service/maintenance needs that you may have!

June 18, 2020

The best!! Great service/great staff! Trust-worthy! Highly recommend! Brought my car for “annual checkup” as I have since I got it - totally satisfied - I’ll be back! More

by GIRAFFE13P
Recommend Dealer
Yes
Employees Worked With
Rob Young/Service Dept. - 5 Stars!!!
Jun 25, 2020 -

Regal Acura responded

Thank you for the 5-star review! We appreciate your feedback!

June 17, 2020

Oil Consumption Test Appointment I came in about 7 minutes early for an oil consumption test which basically consists of an oil change. They also checked brake wear and I asked for a More

by MDEVRIES86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Regal Acura responded

Thank you for taking the time to leave us feedback! We value your opinions and suggestions!

June 09, 2020

Best detailing and ECO REAPPLICATIONI have seen in 20 Best detailing and ECO REAPPLICATION I have seen in 20 yrs. Very easy and accommodating to get appointment. Everyone I came across in Service was po More

by Ocala Jack
Recommend Dealer
Yes
Employees Worked With
Rob....5 stars
Jun 11, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We will be sure to pass your comments along to our detail department manager!

May 30, 2020

Regal Acura stepped up to fix an Acura recall that Acura National would not handle. The service manager (Kyle) at Regal Acura went out of his way to deal with the difficult situation like a true professiona More

by AcuraMDX
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jun 04, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how your recent service with Regal went. We agree that Kyle does a great job assisting his customers!

May 21, 2020

Excellent The service department as always is excellent. Chrissy is amazing. Dave Schultz is attentive and works with you to get what is best for the customer More

by D4URBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schultz
May 21, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

May 18, 2020

I always receive wonderful service and my vehicle is done when they tell me it will be ready. Very courteous and professional, provide loaners when the service will take longer than normal. More

by GREYAREA03
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 19, 2020 -

Regal Acura responded

Thank you for the comments and for choosing Regal for you vehicle servicing needs!

May 12, 2020

I have always been treated great. The service is always performed as promised. I would recommend this dealership. I have purchased 2 Aura MDX S More

by FINNNM
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
May 13, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

May 08, 2020

Very good service. I did not have to wait long. I was even offered a loan SUV while my SUV being repaired. I had a good deal for the new tires. More

by MARIE.QHOA
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Regal Acura responded

Thank you for the positive feedback!

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