Regal Acura - Service Center

Excellent Excellent. Chrissy has the best customer service skills. She treats her clients like family. She’s honest and does the most to give the best experienc Excellent. Chrissy has the best customer service skills. She treats her clients like family. She’s honest and does the most to give the best experience at Regal. More

My MDX svc The service provided, oil Svc & transmission flush, was completed as requested and in a very timely manner. Have always received very good service @ The service provided, oil Svc & transmission flush, was completed as requested and in a very timely manner. Have always received very good service @ Regal Acura. However, the cost of the many recommended services at different mileage is totally absurd. Other than doing these things yourself ( @ 70 not very practical!!), not much choice if the service needs to be performed. I think these “factory” service recommendations could be deferred based on the individual’s driving conditions. Other than the recommenced oil service every 10K miles, I frequently defer many of these services without any impact on my 2017 MDX. More

Very good BUT Had 30,000 maintenance and an additional Alignment I was almost home when I saw that front two tires ha PSI of 36 back left was 34 and back right wa Had 30,000 maintenance and an additional Alignment I was almost home when I saw that front two tires ha PSI of 36 back left was 34 and back right was 33 For $130 Alignment- Very disappointing Really like Rob in service This was an anomaly but my tires need to be corrected More

Regal has great customer service My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyo My car looked great after my eco block was done and all the service employees are so nice. Especially Ray. I always get my car washed there and everyone is always so nice More

Acura Tire Replacement Regal Acura provides excellent maintenance and support for my Acura MDX. I can always count on the Lakeland Hills Center to exceed expectations and k Regal Acura provides excellent maintenance and support for my Acura MDX. I can always count on the Lakeland Hills Center to exceed expectations and keep me informed when waits are necessary. Their waiting area is very comfortable and well maintained. Most of all, their service is outstanding and their staff is very well trained to provide ultimate customer service. Great job! More

Covered under warranty The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my The service is always good at Regal and they even detail your car after servicing your vehicle. Even when the car wash was broken they hand washed my vehicle! The parts they replaced looked great and covered under warranty! Also got a loaner car so I could run my errands on my day off! More

OLF service! Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ro Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ron Barton More

Customer Service!!! This was my first visit to the Regal Acura service department where Chrissy was my advisor. I could not have been more pleased.The first service for m This was my first visit to the Regal Acura service department where Chrissy was my advisor. I could not have been more pleased.The first service for my 2019 are RDX Acura was complementary, completed quickly and professionally. My overall experience was nothing short of excellent! More

Always there. My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! More

As expected. Good service Very good service as usual. I had to make an unexpected trip to the service department, and they were able to accommodate me and set an appointment e Very good service as usual. I had to make an unexpected trip to the service department, and they were able to accommodate me and set an appointment even on short notice. Problem with the car was solved the same day. More