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Regal Acura - Service Center

Lakeland, FL

4.5
643 Reviews

643 Reviews of Regal Acura - Service Center

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August 22, 2020

I was a little disappointed that they couldn't figure out what was going on with my car because a technician didn't have a functioning computer, so it was handed off to another. I am pleased that they found More

by fire37bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Brown
August 20, 2020

Prompt and courteous service. Easy to make appointments. Service accomplished in less time than expected. Reasonable pricing for services performed. It just doesn't get any better. More

by BEELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass
Aug 21, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We appreciate your feedback and look forward to working with you again on any service/sales needs that you may have!

July 02, 2020

Dustin my advisor, was very nice and attentive to making Dustin my advisor, was very nice and attentive to making sure he taking care of my car. He returned my calls in a timely manner. More

by ATORRES2KG
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 02, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

June 29, 2020

Best dealership I've been to due to Kyle humble customer service throughout the 4yrs I've been in FL. Thank you Kyle. Service department. More

by STERLING.CHavis7
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 02, 2020 -

Regal Acura responded

Thank you for taking the time to leave us positive feedback! We appreciate your comments!

June 29, 2020

Whistle stop After oil change Mr. Pendergast took us over to see Troy Carter to solve our whistle noise after we shut off engine. He recorded the noise on his phon More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Pendergast
June 29, 2020

It was respectful and pleasant I would recommend Kyle he was the best and I look forward to working with him again in the future More

by dhs41441
Recommend Dealer
Yes
Employees Worked With
Troy Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover, Kyle Cook
Jul 01, 2020 -

Regal Acura responded

We look forward to working with you again too!

June 28, 2020

Ray is always ready to help and is great at what he does. He genuinely cares about his customers and represents your brand at regal very well! More

by walter.page
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Regal Acura responded

Thank you for the feedback! We love Ray and agree that he genuinely cares about his customers!

June 27, 2020

Excellent service! Ray Taylor has provided service to us since we purchased the Acura in 2008, and has always been very honest and accommodating. He is the reason that our next car will be from Acura. More

by ALUKH
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Regal Acura responded

We love Ray and are so glad that he is part of the Regal team!

June 27, 2020

GENERAL OIL CHANGE SERVICE FRIENDLY AND QUICK. WHAT COULD BE BETTER. KYLE DOES A GREAT JOB. YOUR WASTING MY TIME WITH ASKING FOR A LONGER EXPLANTATION. BUT YOU WON'T LET ME DIS More

by WLDPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jul 02, 2020 -

Regal Acura responded

Thank you for the feedback!

June 27, 2020

Timely, efficient and thorough The service department is as good as I've ever experienced. I don't want to have my Acura serviced anywhere else. I would recommend Regal Acura to eve More

by DRBY1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jul 02, 2020 -

Regal Acura responded

Thank you for the feedback!

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