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Regal Acura - Service Center

Lakeland, FL

4.5
609 Reviews

609 Reviews of Regal Acura - Service Center

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April 06, 2020

It was very good. Keep Ray Taylor on the job. He's the best. Ray is very knowledgeable, personable and professional.. Give him a big raise and/or bonus. More

by GNMILLER
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2020 -

Regal Acura responded

We agree Ray is the best!

April 03, 2020

Friendly fast and knowledgeable. Rob Young always looks up what I need and keeps me informed as service is being completed. He’s a rock star. More

by SHANNON_BOGGAN
Recommend Dealer
Yes
Employees Worked With
Rob Young five stars
Apr 07, 2020 -

Regal Acura responded

Thank you for the feedback! We agree, Rob is a rock star!

March 31, 2020

Super quick service. Efficient and courteous staff. Of course, there were very few other customers in the service area due to the pandemic and associated government guidelines. More

by JOEYDEFRANCESCO
Recommend Dealer
Yes
Employees Worked With
Tommy
Apr 03, 2020 -

Regal Acura responded

Thank you for the feedback!

March 27, 2020

The service was excellent. Chrissy Hartman is amazing , always so helpful and honest! Thanks for everything . My car is running so much better and I’m so happy . More

by Gwendalyn
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Regal Acura responded

We agree Chrissy does a fantastic job at taking care of her guests and we look forward to working with you again on any servicing/repair needs that you may have!

March 25, 2020

Both the people and their service are excellent. I went in to get a regular car wash and Ray let me know that I hadn't brought the car in for detailing. He also told me I get a detail every 6 months (2 a y More

by KIM53
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Mar 26, 2020 -

Regal Acura responded

We are so glad that you are happy with the service that you received from our service department!

March 20, 2020

Ray Taylor Excellent Service. Ray Taylor excelled, once again, as my service representative! Always looking ahead for any type of service my car would need. Please give him a BIG More

by PINKLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Regal Acura responded

Thank you! Ray always goes the extra mile for his guests!

March 20, 2020

Kyle did a great job and I was in and out in about an hour. I came in for an airbag recall and was told by a friend he had to wait hours in his car.- another dealership of course!! More

by MCNARY1213
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Mar 23, 2020 -

Regal Acura responded

Thank you!

March 18, 2020

Service and support staff were competent and the dealership provided their customers with a lot of different things to enjoy while they were waiting there. More

by MARKCARCHIDI
Recommend Dealer
Yes
Employees Worked With
Rob Young
Mar 23, 2020 -

Regal Acura responded

Thank you Mark!

March 10, 2020

My experience was excellent as always. I travel almost an hour to get to Regal because I am confident of good, professional service. Rob Young is outstanding. More

by JIMKA0
Recommend Dealer
Yes
Employees Worked With
Rob Young
Mar 12, 2020 -

Regal Acura responded

We love hearing such great feedback from our customers!

February 24, 2020

My most recent service was easy, efficient and handled with professionalism. Service writer was friendly and knowledgeable. I would recommend Regal Acura service to my family and friends! More

by tmselz
Recommend Dealer
Yes
Employees Worked With
Tony Catania
Feb 25, 2020 -

Regal Acura responded

Thank you!

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