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Regal Acura - Service Center

Lakeland, FL

4.4
676 Reviews

676 Reviews of Regal Acura - Service Center

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January 22, 2021

We were experiencing difficulty with linking our phone to the Bluetooth. Problem was resolved in a very short period of time with a complete exclamation given. I’ll support was extremely courteous and inform More

by Jim Prevatt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Young
Jan 25, 2021 -

Regal Acura responded

Thanks Jim!

January 22, 2021

Comfortable surroundings no no pressure Brandon is very knowledgeable and made the experience very relaxing. I have done business with Regal for many years and will be happy to continue as long as nothing More

by RLABIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service/Rob Young 5 stars, David Constant
Jan 25, 2021 -

Regal Acura responded

Thank you for choosing Regal, we hope to never xxxx you off :)

January 22, 2021

Service was timely (which surprised me) and the cost reasonable. I was able to make my appointment through the Internet, which was easy. My Service Advisor, Alex Rosario, was polite and answered all my More

by RLCOLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 25, 2021 -

Regal Acura responded

Thank you, see you next time!

January 13, 2021

The employees at this dealership were extremely helpful and kind. I really appreciated the courtesy ride elsewhere, so that I could get some things done while my car was being serviced More

by Liz Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 18, 2021 -

Regal Acura responded

Thank you Liz!

January 08, 2021

Service was good and work performed was as asked. Wait time was as promised. No problems with the service. Very pleased with the work performed. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Jan 11, 2021 -

Regal Acura responded

Thank you Terry for taking the time to leave us feedback regarding your recent visit to our service department!

January 01, 2021

Angelo did a great job getting my car in for a battery replacement. He searched my records to be sure information was accurate. He called to update us on the status of the car. When I came to pick up the More

by JUDIECLANTON
Recommend Dealer
Yes
Employees Worked With
Angelo
Jan 04, 2021 -

Regal Acura responded

Thanks Judie, we will see you next time!

December 31, 2020

Received excellent service when I took my car in. My service manager Ray Taylor let me know what was going on with my car from start to finish. Very professional service as always. More

by BGNOLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Regal Acura responded

Thank you!

December 31, 2020

I hate doing surveys. Wow www wow we we were www eee w. W. E. E. R. S. D. s s s s e r r. More

by TOMP_6164
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Regal Acura responded

Thanks for the 5 stars!

December 29, 2020

Regal's staff and service is always amazing!! Christy, my service rep is always helpful in explaining things. She is also great with attention to detail. More

by JessVeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Regal Acura responded

Thank you for the awesome feedback!

December 21, 2020

I always get great service from Ray Taylor at Regal Honda Lakeland. I have been a client for many years and will remain. I just purchased a civic Honda for my teenage son. More

by KMUNDAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Regal Acura responded

Thank you!

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