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Regal Acura - Service Center

Lakeland, FL

4.5
609 Reviews

609 Reviews of Regal Acura - Service Center

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June 09, 2020

Best detailing and ECO REAPPLICATIONI have seen in 20 Best detailing and ECO REAPPLICATION I have seen in 20 yrs. Very easy and accommodating to get appointment. Everyone I came across in Service was po More

by Ocala Jack
Recommend Dealer
Yes
Employees Worked With
Rob....5 stars
Jun 11, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We will be sure to pass your comments along to our detail department manager!

May 30, 2020

Regal Acura stepped up to fix an Acura recall that Acura National would not handle. The service manager (Kyle) at Regal Acura went out of his way to deal with the difficult situation like a true professiona More

by AcuraMDX
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jun 04, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how your recent service with Regal went. We agree that Kyle does a great job assisting his customers!

May 21, 2020

Excellent The service department as always is excellent. Chrissy is amazing. Dave Schultz is attentive and works with you to get what is best for the customer More

by D4URBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schultz
May 21, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

May 18, 2020

I always receive wonderful service and my vehicle is done when they tell me it will be ready. Very courteous and professional, provide loaners when the service will take longer than normal. More

by GREYAREA03
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 19, 2020 -

Regal Acura responded

Thank you for the comments and for choosing Regal for you vehicle servicing needs!

May 12, 2020

I have always been treated great. The service is always performed as promised. I would recommend this dealership. I have purchased 2 Aura MDX S More

by FINNNM
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
May 13, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

May 08, 2020

Very good service. I did not have to wait long. I was even offered a loan SUV while my SUV being repaired. I had a good deal for the new tires. More

by MARIE.QHOA
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Regal Acura responded

Thank you for the positive feedback!

May 06, 2020

My advisor Chrissy did a wonderful job as always. She takes good care and makes you feel special. She is also extremely speedy with my car. More

by HOWDY206
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Regal Acura responded

We agree Chrissy always does a wonderful job!

April 23, 2020

That was very organized and friendly employees. They are That was very organized and friendly employees. They are on time and have attention to a Customer problem and try to do the best job done. More

by mazaheri.mahmoud
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 28, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing!

April 11, 2020

Chrissy is the best. She took care of me. I arrived early for my appointment and she said no issue I will write you up More

by GOSLER
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing. We agree that Chrissy always does a great job for her customers!

April 08, 2020

Ray is a knowledgeable and caring consultant.Ray Taylor Ray is a knowledgeable and caring consultant. Ray Taylor is a good listener with the ability to provide practical and useful solutions to address co More

by BRYSONRUTH1
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly efficiently booked different service requests for same day.
Apr 09, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We love Ray and agree that he does a great job of taking care of his clients!

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