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609 Reviews of Regal Acura - Service Center
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June 29, 2020
Whistle stop After oil change Mr. Pendergast took us over to see Troy Carter to solve our whistle noise after we shut off engine. He recorded the noise on his phon After oil change Mr. Pendergast took us over to see Troy Carter to solve our whistle noise after we shut off engine. He recorded the noise on his phone and was going to talk to Ray Taylor who is our service advisor and get back to me? More
by BNEMMONDS
Verified Customer
June 29, 2020
It was respectful and pleasant I would recommend Kyle he was the best and I look forward to working with him again in the future was the best and I look forward to working with him again in the future More
by dhs41441
June 28, 2020
Ray is always ready to help and is great at what he does. He genuinely cares about his customers and represents your brand at regal very well! He genuinely cares about his customers and represents your brand at regal very well! More
by walter.page
Employees Worked With
June 27, 2020
Excellent service! Ray Taylor has provided service to us since we purchased the Acura in 2008, and has always been very honest and accommodating. He is the reason that our next car will be from Acura. us since we purchased the Acura in 2008, and has always been very honest and accommodating. He is the reason that our next car will be from Acura. More
by ALUKH
Employees Worked With
June 27, 2020
GENERAL OIL CHANGE SERVICE FRIENDLY AND QUICK. WHAT COULD BE BETTER. KYLE DOES A GREAT JOB. YOUR WASTING MY TIME WITH ASKING FOR A LONGER EXPLANTATION. BUT YOU WON'T LET ME DIS FRIENDLY AND QUICK. WHAT COULD BE BETTER. KYLE DOES A GREAT JOB. YOUR WASTING MY TIME WITH ASKING FOR A LONGER EXPLANTATION. BUT YOU WON'T LET ME DISLENGAGE WITHOUT A LONGER MESSAGE. CHANGE YOUR FORMAT PLEASE More
by WLDPHOTO
Employees Worked With
Kyle Cook
June 27, 2020
Timely, efficient and thorough The service department is as good as I've ever experienced. I don't want to have my Acura serviced anywhere else. I would recommend Regal Acura to eve The service department is as good as I've ever experienced. I don't want to have my Acura serviced anywhere else. I would recommend Regal Acura to everyone based on their Service Department. More
by DRBY1970
Employees Worked With
Rob Young
June 27, 2020
Working with Regal is great. Appointments are easy to make, I'm kept informed about the progress of the service and my car is returned to me nice and clean. Our service manager Kyle Cook is the best! make, I'm kept informed about the progress of the service and my car is returned to me nice and clean. Our service manager Kyle Cook is the best! More
by JANEY.MADDOX
Employees Worked With
Kyle Cook
June 22, 2020
Regal Acura provided Fast reliable service. They are Willing to pick up and drop off at local locations. Dropped off before work and picked up on the way home. Willing to pick up and drop off at local locations. Dropped off before work and picked up on the way home. More
by FishHawk2020
Employees Worked With
June 18, 2020
The best!! Great service/great staff! Trust-worthy! Highly recommend! Brought my car for “annual checkup” as I have since I got it - totally satisfied - I’ll be back! Highly recommend! Brought my car for “annual checkup” as I have since I got it - totally satisfied - I’ll be back! More
by GIRAFFE13P
Employees Worked With
Rob Young/Service Dept. - 5 Stars!!!
June 17, 2020
Oil Consumption Test Appointment I came in about 7 minutes early for an oil consumption test which basically consists of an oil change. They also checked brake wear and I asked for a I came in about 7 minutes early for an oil consumption test which basically consists of an oil change. They also checked brake wear and I asked for a quote on repairing the outside mirror which was catching as it lowered while reversing. The total time was about 1:45 which I thought a bit longer then expected. Regardless, the vehicle was returned clean and washed. The service coordinator, Ray, was very attentive and answered all my questions and explained the oil consumption test procedure and results of the brake check and mirror actuator. I feel if I have any further questions, I could call Ray and get answers. Anyway, a completely satisfactory visit. (except due tot he Covid paranoia, there was no popcorn or muffins.which I missed.but over which Regal had no control). More
by MDEVRIES86
Employees Worked With
