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Regal Acura - Service Center

Lakeland, FL

4.5
609 Reviews

609 Reviews of Regal Acura - Service Center

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December 02, 2020

The service team at Regal Acura is thorough in their work and consistently provides professional and courteous service. I know I can depend on them to maintain my vehicle. More

by Faust Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Dec 02, 2020 -

Regal Acura responded

Thank you Faust Family!

November 28, 2020

My appointment was at 1pm. I arrived almost 30 min early and was taken care of right away. Car was serviced and I was on my way quickly. All the employees are great!! More

by DMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor: Alex Rosario
Nov 30, 2020 -

Regal Acura responded

Thank you for choosing Regal for your vehicle servicing needs!

November 25, 2020

The service is always great. The employees are very friendly but when they did my ecoblock somehow they knock loose the black thing on the windshield behind the rear view mirror. I am out of town so More

by MONA57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Nov 30, 2020 -

Regal Acura responded

Thank you for taking the time to leave us feedback! Please feel free when you get back to town to bring your vehicle back by the dealership for them to reattach the loose item.

Nov 30, 2020 -

MONA57 responded

Thank you

November 25, 2020

I always feel welcome and taken care of here. We felt safe here in light of COVID at this appt., also. Chrissy does a great job for us! More

by T_SCHIPFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
Nov 30, 2020 -

Regal Acura responded

Thank you for choosing Regal for your vehicle servicing needs! Safety is of utmost importance and we are taking all of the necessary precautions to keep all customers and employees safe while at our dealership!

November 25, 2020

Ray was able to get me in on short notice due to my battery failing, but also got the oil and tires serviced. Great service! More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Regal Acura responded

Thank you for choosing Regal for your vehicle servicing needs! We are so glad was able to get you worked in and taken care of quickly!

November 16, 2020

Service work was completed in the time promised and for the estimated price. Chrissy was very helpful. We will return for our next scheduled maintenance. More

by ROB58RUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Regal Acura responded

Thanks, see you next time! Drive Safe

November 13, 2020

Ray Taylor was great to work with and communicated clearly. Never seemed too busy to listen and answer customer questions. I will be contacting him again when my vehicle needs to be serviced. More

by WHOLUBA33809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Regal Acura responded

Drive safe, we will see you next time!

November 10, 2020

The service was completed quickly without any issues. My car was washed and cleaned before I picked it up.word word word word word word More

by RTEBBE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Regal Acura responded

The complimentary cleaning is probably my favorite part!

November 09, 2020

Great service. Adam has been my go to and has always taken great care of me. Moved from Texas and looked for a new dealership to service my Acura. Found my home with Regal Acura! More

by Shawn Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Nov 18, 2020 -

Regal Acura responded

Welcome to Florida & the Regal Family!

November 09, 2020

The service was informative, quick, and friendly. Appreciated the advice and commentary car wash. I will return for future service and I will also recommend to others. More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Nov 18, 2020 -

Regal Acura responded

Awesome, thank you!!

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