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Regal Acura - Service Center

Lakeland, FL

4.5
609 Reviews

609 Reviews of Regal Acura - Service Center

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February 02, 2021

Regal has an outstanding brand in the local area. They tell you what they mean and mean what they say. I can truly depend on any information I receive from them regarding products and services. The peop More

by Fngrower@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Regal Acura responded

We appreciate your loyalty to Regal and look forward to working with you again on any sales/service needs that you may have!

January 30, 2021

Everyone was extremely friendly and helpful. Justin did a great job getting us in and on our way. This was our first time at your dealership and we'll definitely be coming back. More

by RKI2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 01, 2021 -

Regal Acura responded

Thank you, we will see you next time :)

January 28, 2021

From sales to service over the past 4years has been great! Not one problem or issue. Rob in Acura service has been taken care of all of our service and he is why I kept coming back. More

by mladimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jan 29, 2021 -

Regal Acura responded

Thank you for choosing Regal!

Jan 29, 2021 -

mladimer responded

No problems in 4 years of service. Its a first in my lifetime.

January 22, 2021

Service was timely (which surprised me) and the cost reasonable. I was able to make my appointment through the Internet, which was easy. My Service Advisor, Alex Rosario, was polite and answered all my More

by RLCOLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 25, 2021 -

Regal Acura responded

Thank you, see you next time!

January 22, 2021

We were experiencing difficulty with linking our phone to the Bluetooth. Problem was resolved in a very short period of time with a complete exclamation given. I’ll support was extremely courteous and inform More

by Jim Prevatt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Young
Jan 25, 2021 -

Regal Acura responded

Thanks Jim!

January 22, 2021

Comfortable surroundings no no pressure Brandon is very knowledgeable and made the experience very relaxing. I have done business with Regal for many years and will be happy to continue as long as nothing More

by RLABIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service/Rob Young 5 stars, David Constant
Jan 25, 2021 -

Regal Acura responded

Thank you for choosing Regal, we hope to never xxxx you off :)

January 13, 2021

The employees at this dealership were extremely helpful and kind. I really appreciated the courtesy ride elsewhere, so that I could get some things done while my car was being serviced More

by Liz Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 18, 2021 -

Regal Acura responded

Thank you Liz!

January 08, 2021

Service was good and work performed was as asked. Wait time was as promised. No problems with the service. Very pleased with the work performed. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Jan 11, 2021 -

Regal Acura responded

Thank you Terry for taking the time to leave us feedback regarding your recent visit to our service department!

January 01, 2021

Angelo did a great job getting my car in for a battery replacement. He searched my records to be sure information was accurate. He called to update us on the status of the car. When I came to pick up the More

by JUDIECLANTON
Recommend Dealer
Yes
Employees Worked With
Angelo
Jan 04, 2021 -

Regal Acura responded

Thanks Judie, we will see you next time!

December 31, 2020

Received excellent service when I took my car in. My service manager Ray Taylor let me know what was going on with my car from start to finish. Very professional service as always. More

by BGNOLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Regal Acura responded

Thank you!

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