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Regal Acura - Service Center

Lakeland, FL

4.5
610 Reviews

610 Reviews of Regal Acura - Service Center

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February 27, 2021

I am always pleased with the service from Regal Honda. Chrissy always goes above and beyond. She is the best with her customer service and passion to help customers. More

by THUYGHUE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy in Finance gets 5 stars
Mar 01, 2021 -

Regal Acura responded

Thank you!!

February 25, 2021

The device was prompt with being right on time, my service was friendly and ensured to be attentive to my time concerns and the service was quality. More

by lfields15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 26, 2021 -

Regal Acura responded

Thank you for the feedback on your recent visit to Regal Service!

February 25, 2021

Always quick, efficient, and thorough. It’s a dealership I have never walked away with doubt of quality and analysis of mechanics and safety inspection. More

by TLXer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 26, 2021 -

Regal Acura responded

We love your loyalty to Regal service!

February 23, 2021

Great job! Would recommend to anyone. The detailing was awesome. Will have it done again. Don’t know anything else to say but thanks for the great job. More

by ELM9560
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 24, 2021 -

Regal Acura responded

Thanks we appreciate you!

February 22, 2021

Very good friendly and attentive staff i was completely satusfied with the service and all the comfort provided.. was answer all the questions i asked More

by GUSMTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Feb 23, 2021 -

Regal Acura responded

Thank you for the review and for choosing Regal for your vehicle's service needs!

February 13, 2021

I’ve used Regal since I bought my car in 2012. I’m used to personable, friendly service advisors (Tim, Kyle, Ray) who explain everything clearly to a non-mechanical brain. That’s what makes me want to come More

by Dianaa67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 15, 2021 -

Regal Acura responded

Hello Diana. I apologize if your recent visit at our dealership was less than a great experience! Regal prides ourselves on making sure that our customers are completely satisfied. I'd love to hear more about what happened and look further into what services were performed. Could you please provide either your contact information or the last 6 of your vin so that we can access your records? Thank you and I look forward to hearing from you soon. Kelli Woodside (863)577-3205 or (863)687-8000 x1171

February 10, 2021

Was just awsome service. My service provider was fantastic took care of me and didn't have to wait very long. Friendly always very respectful of your car car needs More

by LOVECAT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Regal Acura responded

Thanks, see you next time :)

February 05, 2021

I needed new tires and Ray immediately got me quotes that were better than anywhere else and included road hazard. His service is amazing and is a big part of why I've purchased 6 vehicles from Regal in the More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Regal Acura responded

Wow, Thanks for choosing Regal!! We think Ray is pretty great too :)

February 04, 2021

Regal Acura has done great job completing all services to my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each s More

by DWMCELROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Feb 05, 2021 -

Regal Acura responded

Thank you!!

February 04, 2021

I have been a customer for years and everyone is always professional, kind and courteous! I feel that the work done is always quality work! More

by CAROL.WYNNGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Feb 05, 2021 -

Regal Acura responded

Thank you Carol!

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