Regal Acura - Service Center

I have been very happy with the service I have received each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. More

Understaffed. Does not answer phone calls or return calls for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept More

They are very professional and efficient.To make an They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. T They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. The work that they do is top notch. The vehicle is extremely clean when they finish. More

Very nice and friendly people, Excellent work in customer service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! A service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! Ask for Jessica! More

Outstanding work by Meagan. She stayed in contact with me and made sure the job was completed and that I was totally taken care of. and made sure the job was completed and that I was totally taken care of. More

Quick, three services are done in under 3 hours, nicely prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. More

Levi/service advisor was very helpful/friendly. Courtesy transportation was very timely. Driver was courteous and friendly. Check in process was also timely. Service performed as expected/no hidden charges transportation was very timely. Driver was courteous and friendly. Check in process was also timely. Service performed as expected/no hidden charges More

Christy is the best alway helpful very nice if you want fast and good service go see her she will take good care of you!! fast and good service go see her she will take good care of you!! More

The service man was very kind and helpfull. He helped to install mates and box up the original carpet mats in the box. Really appreciated his extra efforts. install mates and box up the original carpet mats in the box. Really appreciated his extra efforts. More

Chrissy gave awesome service! The service was fast and the waiting area was comfortable and gave great options while waiting! Love Ladies Tuesday! Thank you! the waiting area was comfortable and gave great options while waiting! Love Ladies Tuesday! Thank you! More