611 Reviews of Regal Acura - Service Center
Dealership was efficient, friendly and professional. The tire I need was in stock so I was able to get my repair done same day. Levi is one of the best service writers I have worked with to date. tire I need was in stock so I was able to get my repair done same day. Levi is one of the best service writers I have worked with to date. More
Awesome place!, Awesome workers! Also wanted to thank Tony Montano for helping me get my car service in and out! APPRECIATED would recommend to anyone that needs there car service. Thank you! Regal Acura Tony Montano for helping me get my car service in and out! APPRECIATED would recommend to anyone that needs there car service. Thank you! Regal Acura. More
I am gonna be honest here, It feels like every time I take my ILX in for something, Something is broken or done wrong. First, the tint on it was done in such a way that left streaks in between the Glass take my ILX in for something, Something is broken or done wrong. First, the tint on it was done in such a way that left streaks in between the Glass and Tint and they only fixed the driver's side door and left my rear window with streaks. And then when I took my car in and had the interior lighting done I guess the tech broke my lock that is used for locking the gas/Trunk release down by the driver's side. I still haven't gotten a call of when the part will be in or when they will be fixing it. I understand things happen but they seem to happen almost every single time I have to use this service department. Just a really frustrating experience. More
The wrong part was ordered first for our car so our car was there for almost 10 days, we did have a loaner however it seems ridiculous for it to be in that long for such a minor service. was there for almost 10 days, we did have a loaner however it seems ridiculous for it to be in that long for such a minor service. More
People that work in the dealer including service department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish a department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish as well as English More
Service was as expected, John kept me informed of the status of my vehicle and results of checks performed. I had a rental vehicle which facilitated the week I had to wait gir the work to be completed. status of my vehicle and results of checks performed. I had a rental vehicle which facilitated the week I had to wait gir the work to be completed. More
Had a service appt. and was greeted promptly. The service rep, John, explained the process and told me the approximate time it would take since I was waiting on the vehicle. He checked in with me several tim rep, John, explained the process and told me the approximate time it would take since I was waiting on the vehicle. He checked in with me several times and the car was completed within the timeframe he had provided. Great experience More
Picked my car up and it was very clean. Service took a little longer than expected but service center was short of help. It was all good. little longer than expected but service center was short of help. It was all good. More
The service department met me at the door, checked the service history on my vehicle, and confirmed the requested and recommended services and prices as well as the estimated time that would be required. service history on my vehicle, and confirmed the requested and recommended services and prices as well as the estimated time that would be required. All services were performed at the quoted price and in less than the estimated time. More
Service was great, Adam was my service advisor and I had the oil changed and tires rotated. Finished up in about 20 minutes, including the car wash! the oil changed and tires rotated. Finished up in about 20 minutes, including the car wash! More