Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
677 Reviews of Regal Acura - Service Center
Sort by
October 05, 2021
Regal is Always prompt with service and efficient with my courtesy rides to and from their service center. courtesy rides to and from their service center. More
by KMUNDAY1
Verified Customer
September 29, 2021
Nice clean. Loved that you clean car. A little upset that my license plate holder was broken and someone just taped it and didn't tell me what had happened. I had to see it when I got home and walked around my license plate holder was broken and someone just taped it and didn't tell me what had happened. I had to see it when I got home and walked around the car. More
by Davidnagy
Employees Worked With
Megan Barnes
September 28, 2021
Staff,Chris Hartman was very helpful and friendly. Also auto service was not too long auto service was not too long More
by mchau0815
Employees Worked With
September 27, 2021
Great service. Ray was amazing. Your outstanding service, updates through the process and always friendly and accommodating through the whole process! Thank you! updates through the process and always friendly and accommodating through the whole process! Thank you! More
by shawn.molina
Employees Worked With
September 22, 2021
$1,700 to replace the starter on a 2015 Acura TLX. Looking through other places it should have been around $1,200-$1,300 for a new one, or $500 for a rebuilt one. Have bought 2 cars in a row from th Looking through other places it should have been around $1,200-$1,300 for a new one, or $500 for a rebuilt one. Have bought 2 cars in a row from them, and all the services through them. When I brought up the cost differential I was told “they would take care of me”. They gave a $50 off coupon. Very disappointing!! More
by KTROODUG2
Employees Worked With
Rob
September 20, 2021
My service from the two lovely ladies who welcomed me when I arrived to the service writer was an easy, pleasant experience. when I arrived to the service writer was an easy, pleasant experience. More
by YOKASTAMARTINEZ
Employees Worked With
Other Employees :
I believe his name was Kevin? My service writer.
September 19, 2021
cut my vehicle in for repair receive unprofessional service no customer service oriented the service department lied about inspecting my vehicle to let me know what was the purpose of the noise that I service no customer service oriented the service department lied about inspecting my vehicle to let me know what was the purpose of the noise that I was hearing and then on top of that when they gave me my vehicle back they claim they didn't see anything but really what happened is that they did not look for anything. I would have thought that I would have received a call from the manager of the service department based on the information and the type of treatment that I received and was well known by one of the supposedly assistant managers by the name of Levi but he stated he did not tell the service manager what happened I wonder why? and on top of that they broke items on my vehicle and gave me my vehicle back without replacing or fixing it and haven't heard back from them as of yet More
by COURTNEYKARI
Employees Worked With
Megan Barnes
September 17, 2021
Rob is always very helpful and responsive to our service needs. He has been our service advisor for many years and we trust his advise and expertise. It’s great to know that he is always available for us. needs. He has been our service advisor for many years and we trust his advise and expertise. It’s great to know that he is always available for us. More
by lgonza2733
Employees Worked With
Rob Young
