Regal Acura - Service Center

I always receive professional and quality service. Ray is my Service Advisor he is knowledgeable, patient and is usually accommodating when scheduling service and repairs when needed. my Service Advisor he is knowledgeable, patient and is usually accommodating when scheduling service and repairs when needed. More

My service advisor was Jessica and I was VERY impressed with her. In fact, I will always ask for her in the future with her. In fact, I will always ask for her in the future More

Replaced recalled fuel pump. Stated they couldn’t replicate dashboard rattle. Cars been rattling ever since. I don’t think the problem was worked as well as it should have been replicate dashboard rattle. Cars been rattling ever since. I don’t think the problem was worked as well as it should have been More

I’m very pleased with the service I have my car service there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal More

Chrissy is the best ever. She makes the experience as pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experi pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experience. She is always a pleasure to deal with. More

Excellent service. Mr. Ray is a first class representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, bu representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, but it was the service department that sold them the second and third etc. Such is the case here. Thanks Mr. Ray. More

I had a great experience at the dealership and Great Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. More

Hello Friends how are you . I am so happy to see you again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He is very nice and very knowledgeable person. Well I had call him regarding to My car problems and he said come on in . Within short time he solved My car problem. His job is very excellent. So allow me to give him 5 star Reward. ⭐️⭐️⭐️⭐️⭐️ More

Seems they are always going at max speed to do their job and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. More

Appointment system totally inadequate. I waited 30 minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unaccepta minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unacceptable wait time. More