Regal Acura - Service Center

Great service. Quick turnaround. Awesome people. Provided courtesy driver David who was great. Jonathan and Shawn in sales helped make my experience the best with no pressure while answering all questions I courtesy driver David who was great. Jonathan and Shawn in sales helped make my experience the best with no pressure while answering all questions I had. More

Terrible service center. Made an appointment. When I arrived I was told it was at least a four hour wait. Wish I had not purchased my car from this dealer arrived I was told it was at least a four hour wait. Wish I had not purchased my car from this dealer More

My wife was very disappointed when service was performed the mechanic left black marks on the light interior on the door handle seats and center compartment. My wife was very disappointed the mechanic left black marks on the light interior on the door handle seats and center compartment. My wife was very disappointed More

I purchased my Acura RDX from your dealership in 2014 and have been very satisfied with the vehicle and service you provide. I was recently offered 18,000 trade in for a new model. have been very satisfied with the vehicle and service you provide. I was recently offered 18,000 trade in for a new model. More

I have been very happy with the service I have received each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. More

Understaffed. Does not answer phone calls or return calls for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept More

They are very professional and efficient.To make an They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. T They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. The work that they do is top notch. The vehicle is extremely clean when they finish. More

Very nice and friendly people, Excellent work in customer service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! A service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! Ask for Jessica! More

Outstanding work by Meagan. She stayed in contact with me and made sure the job was completed and that I was totally taken care of. and made sure the job was completed and that I was totally taken care of. More

Quick, three services are done in under 3 hours, nicely prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. More