611 Reviews of Regal Acura - Service Center
I couldn’t be more pleased with the service I received. Jessica was able to fit me in even though I came in without an appointment. It was extremely busy, but she made me feel important despite how busy it Jessica was able to fit me in even though I came in without an appointment. It was extremely busy, but she made me feel important despite how busy it was around her. It was a pleasure to be there from beginning to end. The people were kind to me and treated me like a friend and not just a number. I hope to not need service anytime soon, but if ever I do, I won’t hesitate to go back here. It is a lovely group of people I encountered, and they made my experience enjoyable. I loved the special touch of a four dollar coupon to a local eatery. A+ experience. More
Everything done on time. I like their activity and behavior.it was excellent.good luck behavior.it was excellent.good luck More
I was very pleased with the service i received. They were very polite and professional! very polite and professional! More
Service staff is kind however, the techs appear to be incompetent. There’s been a lot of back and forth due to their lack of attention to detail. incompetent. There’s been a lot of back and forth due to their lack of attention to detail. More
I like being able to wait for my vehicle. You have a comfortable waiting area. comfortable waiting area. More
Very happy with the service that I received at the regal service center than you service center than you More
The customer service was very good! Jessica explained everything and was very informative! She was the cherry on top to the excellent service! everything and was very informative! She was the cherry on top to the excellent service! More
Excellent! Loved the kid room, drinks, and snacks. It kept my four year old very entertained and made it a super pleasant experience. The girl was so helpful. She got me out in time so that I could pick kept my four year old very entertained and made it a super pleasant experience. The girl was so helpful. She got me out in time so that I could pick up my daughter from school. More
After waiting 2 1/2 hours for an oil change and tire rotation, I was told they only changed one of my wiper blades. The driver one would be in the next day and I could drive back to the dealership and h rotation, I was told they only changed one of my wiper blades. The driver one would be in the next day and I could drive back to the dealership and have it installed. I was told they would call me to let me know it was in. I still have not been called. This is the second time in two trips in that such a thing has happened. The last time was a similar wait and a forever wait for a spare tire kit that didn’t get ordered when it was supposed to have been. More