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Regal Acura - Service Center

Lakeland, FL

4.5
611 Reviews

611 Reviews of Regal Acura - Service Center

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June 02, 2022

They are very friendly and kind stays on task. I was told that if I bring my car in early that I would be out in time for work. They was correct 💯 More

by sharon.elshabazz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Regal Acura responded

Happy we could accommodate, see you next time!

May 26, 2022

Everyone is really nice. I was introduced when I bought my car and everyone is willing to help. I also used service when I had my Honda and it’s the only place I want to go More

by JESSICAINTAMPABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

May 12, 2022

Service was great. Staff was very Friendly. Thank you Jessica for your hard work and service! More

by DEEDEESHORT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 18, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

May 11, 2022

This is a great dealership. Everyone is so helpful and nice! I will definitely send everyone I know here. This is my first used car purchase but I’ve bought three brand new car More

by JESSICAINTAMPABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane M
May 11, 2022 -

Regal Acura responded

Jessica, Thanks for choosing Regal again. Congrats on your newest purchase!

May 11, 2022

Most of my cars that my family has owned were bought at Regal. We have always been pleased with this company. Would most definitely recommend this company!! More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Regal Acura responded

Thanks Martha, we appreciate you & your family.

May 02, 2022

Very attentive serviced my vehicle in timely fashion will definitely use again very happy with service More

by PASTELES2@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Acura responded

Thanks for choosing Regal!

May 02, 2022

Great service at Regal as always . Ray always take care of service for car .Greg is great also I would not take my car any where else. Great Service! More

by MSQUEENBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Acura responded

Thanks, see you next time!

April 30, 2022

I’ve been a customer for 4 years and this was the worst experience of them all. Dealer rep failed to call me when my vehicle was ready I left a voice message and 3 hours later no call back. When I went to More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Smith and AJ Rosado
May 04, 2022 -

Regal Acura responded

Maria, Thank you for your feedback. This is not the experience we strive to deliver. Please call Tony Cooper Service Manager at 863-687-800 to discuss.

April 30, 2022

Very good service as always. I had great service from Rob Young, service technician, specifically.. More

by marlee17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 03, 2022 -

Regal Acura responded

Thanks for choosing Regal!

April 21, 2022

Everyone was friendly and went out of their way to help us. We will return! More

by Debbiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Apr 26, 2022 -

Regal Acura responded

Great! We look forward to seeing you next time at Regal Acura!

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