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Regal Acura - Service Center

Lakeland, FL

4.5
642 Reviews

642 Reviews of Regal Acura - Service Center

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May 09, 2023

I will highly recommend my family and friends to Regal Acura great customer service always. More

by SHERILMOBLEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Smith
May 12, 2023 -

Regal Acura responded

Thank you, Regal Acura appreciates you.

May 08, 2023

Excellent service and professionalism. Very happy with the service here. Love this dealership and the courteous customer service More

by ABPELECTRIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Acura responded

Thank you for trusting us with your service needs.

May 08, 2023

I am extremely thankful for the services team at Regal Acura. Especially, Ray, Alondra & Shalymon. I was in a very emotional state bringing my car in right before they closed for the day and they truly to More

by ELISE.SMITHBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov , Alondra Sandoval
May 09, 2023 -

Regal Acura responded

Thank you,we have a great team!

May 08, 2023

Ray is the absolute best. He has taken care of my car since 2004. Trust him (and his team) to keep our car healthy! Pays attention to our needs. Regal has very reliable More

by NANPEARLMAN
Service Time
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Acura responded

Thank you, I have to agree Ray is the best!

May 05, 2023

As always excellent service. Ray always give excellent service to me and his customers. The ladies in the office are great also that what keep me coming back to Regal. More

by MSQUEENBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Regal Acura responded

Appreciate you being part of the Regal family.

May 04, 2023

Workmanship seemed good. Communication was lacking. Dropoff / pickup was a terrible experience. This needs to be better if I am to buy another car here. More

by MAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
May 09, 2023 -

Regal Acura responded

Thank you for your feedback, we will address this with our staff.

April 27, 2023

This is my second purchase experience at Regal. I live much closer to a different Acura dealership, but I choose to drive to Regal, because I always have a tremendous experience with the staff. More

by cad33076
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Apr 28, 2023 -

Regal Acura responded

Congratulations on your new Acura! Thank for choosing Regal.

April 24, 2023

The salesman was very good, he made everything to help me, very understandable,I like his actitud More

by mrcstn@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Regal Acura responded

Thank you for choosing Regal Acura.

April 22, 2023

They did all the work as promised and very professional. Great service and very pleasant experience. More

by GREYAREA03
Recommend Dealer
Yes
Employees Worked With
Rob Young
Apr 28, 2023 -

Regal Acura responded

Thank you for choosing Regal Honda.

April 12, 2023

Great place yo do service especially my agent. But there are other agents not helpful when I asked some questions when I came there for service. More

by udayan_100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 17, 2023 -

Regal Acura responded

We strive for top-notch customer service, but sometimes miss the mark. Thank you, your feedback is important to us.

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