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Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews

654 Reviews of Regal Acura - Service Center

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August 23, 2023

Sales and service have been great. We’ve had a great experience dealing with Brandon who made the process very simple. More

by JSWIHART78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Regal Acura responded

We’re so happy to hear you had a great experience at Regal Acura with Brandon.

August 20, 2023

Very nice and considerate and I do wish the car would be washed after service More

by PRESTON4456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Regal Acura responded

Thank you so much for taking the time to leave us feedback. Hopefully our carwash will be up and running soon.

August 20, 2023

Shalymov Isaac was very friendly and helpful. Great experience having him as a service advisor! More

by shellycombee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Regal Acura responded

We’re glad that you enjoyed your visit. Thank you!

August 18, 2023

Amazing customer service, the manager and Troy Carter were very professional and assisted me with my vehicle purchase. More

by dvargas2406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 21, 2023 -

Regal Acura responded

Congratulations on your new vehicle! Ken and Troy are great!

August 08, 2023

I was told my tire could not be repaired but not offered to order the tire More

by MELODYJILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Regal Acura responded

Thank you for letting us know about this. We we regret that we missed the mark.

August 07, 2023

It was ver nice and well kept. The sales team and managers were amazing and very knowledgeable! More

by colorlesscord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 08, 2023 -

Regal Acura responded

Thank you for the kind words.

August 01, 2023

Outstanding experience with both sales and completing our trades and purchase. Couldn’t be happier. Thank you More

by Scott Sula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 03, 2023 -

Regal Acura responded

Congratulations! Enjoy your new car.

August 01, 2023

I had an appointment and my car was taken back right away. I received outstanding and professional service. More

by SHEREERBARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campisi III
Aug 03, 2023 -

Regal Acura responded

Thank you for trusting Regal with your service needs.

July 30, 2023

Outstanding sales team! I couldn’t be happier with Brandon and Ken. The went out of their way to help. More

by Scott Sula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 03, 2023 -

Regal Acura responded

Thank you for sharing, I'll make sure to pass it along.

July 27, 2023

Quick and easy to deal with. Great customer service. I’ll be back, just hope not to soon More

by CWENYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 28, 2023 -

Regal Acura responded

Thank you! Hope to see you, but not too soon 😁

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