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Regal Acura - Service Center

Lakeland, FL

4.5
640 Reviews

640 Reviews of Regal Acura - Service Center

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August 08, 2023

I was told my tire could not be repaired but not offered to order the tire More

by MELODYJILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Regal Acura responded

Thank you for letting us know about this. We we regret that we missed the mark.

August 07, 2023

It was ver nice and well kept. The sales team and managers were amazing and very knowledgeable! More

by colorlesscord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 08, 2023 -

Regal Acura responded

Thank you for the kind words.

August 01, 2023

Outstanding experience with both sales and completing our trades and purchase. Couldn’t be happier. Thank you More

by Scott Sula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 03, 2023 -

Regal Acura responded

Congratulations! Enjoy your new car.

August 01, 2023

I had an appointment and my car was taken back right away. I received outstanding and professional service. More

by SHEREERBARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campisi III
Aug 03, 2023 -

Regal Acura responded

Thank you for trusting Regal with your service needs.

July 30, 2023

Outstanding sales team! I couldn’t be happier with Brandon and Ken. The went out of their way to help. More

by Scott Sula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Aug 03, 2023 -

Regal Acura responded

Thank you for sharing, I'll make sure to pass it along.

July 27, 2023

Quick and easy to deal with. Great customer service. I’ll be back, just hope not to soon More

by CWENYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 28, 2023 -

Regal Acura responded

Thank you! Hope to see you, but not too soon 😁

July 26, 2023

Working with Ray Taylor leaves no question that service requested is service delivered. He's reliable! More

by Larry Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Regal Acura responded

Thank you!

July 25, 2023

Service system worked well from online booking through timely service including explanation of vehicle status. More

by pmeadows1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Jul 26, 2023 -

Regal Acura responded

Thank you!

July 22, 2023

Very professional and prompt Provided quality service to accommodate the current needs of my vehicle. More

by chphoto63
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 26, 2023 -

Regal Acura responded

Thanks so much for sharing your experience with us.

July 21, 2023

Helpful, diligent, values customers, the process is quick if you make an apointment, the customer never waste time More

by jmdt_pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Jul 26, 2023 -

Regal Acura responded

Thank you so much for taking the time to leave us feedback.

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