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Regal Acura - Service Center

Lakeland, FL

4.4
654 Reviews

654 Reviews of Regal Acura - Service Center

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January 02, 2024

Thank you for your excellent service and the agent who helped. Friendly and helpful! Thanks More

by thuantran49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Regal Acura responded

Thank you!

December 18, 2023

Very pleased with the service. I waited for the car and the wait time was reasonable. Jessica was very good as a service rep. More

by Pastorchristiancenter
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Dec 18, 2023 -

Regal Acura responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 14, 2023

Got me in as soon as they could. They communicated with me every step of the way. More

by travie541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campisi III
Dec 18, 2023 -

Regal Acura responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

December 04, 2023

Megan Barnes (Service Advisor) and Chuck Anderson (Technician/Mechanic) were both excellent to work with. I have an older car and they did their best to make sure I received an accurate diagnosis and More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Anderson
Dec 08, 2023 -

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

December 01, 2023

This has been the most informative sale of a new vehicle that I have purchase with my son to receive the best outcome of our purchase.I’m well please from the moment entering to the dealers and completion o More

by SAITAMROD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
Dec 08, 2023 -

Regal Acura responded

Thank you so much for taking the time to review us, congratulations!

November 30, 2023

Great experience from start to finish! If you are needing service of any kind, this is the place to go! They know how to treat people and take great care of all their automobile needs! More

by Escapethemadness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
Dec 08, 2023 -

Regal Acura responded

Thank you for trusting Regal with your service needs.

November 30, 2023

Good experience The service, the attention, and the likeness of the personel that attends the clients was a good experience More

by jmdt_pr
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 08, 2023 -

Regal Acura responded

Thank you so much for taking the time to leave us feedback.

November 10, 2023

Chrissy was a life savior in all the ways! She helped me tremendously and it was so less stressful More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Regal Acura responded

Thank you!

November 02, 2023

Wait time for an oil change and tire rotation was 3 hrs. Car was not washed or vacuumed like always done at Maus Acura. More

by gonzalezncgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
Nov 14, 2023 -

Regal Acura responded

Thank you so much for taking the time to review us.

October 26, 2023

Took the time to fine the problem and correct it in a timely manner. Ok More

by LARRY.KLINEDINST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Regal Acura responded

Thanks so much for sharing your experience with us.

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