Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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OLF service! Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ro Customer service is Outstanding! I bought my 2016 Acura from Another Dealer( not going to Mention their NAME) You Guys are Awesome!! Thanks Again 🙏Ron Barton More
Customer Service!!! This was my first visit to the Regal Acura service department where Chrissy was my advisor. I could not have been more pleased.The first service for m This was my first visit to the Regal Acura service department where Chrissy was my advisor. I could not have been more pleased.The first service for my 2019 are RDX Acura was complementary, completed quickly and professionally. My overall experience was nothing short of excellent! More
Always there. My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! My car died on me. Called my service advisor Kyle Cook. He took care of the rest. Kyle, thank you for your continued support. What an asset! More
As expected. Good service Very good service as usual. I had to make an unexpected trip to the service department, and they were able to accommodate me and set an appointment e Very good service as usual. I had to make an unexpected trip to the service department, and they were able to accommodate me and set an appointment even on short notice. Problem with the car was solved the same day. More
Car purchase Friendly staff. Took the time to review benefits of car. Wasn’t told that using Honda for financing was mandatory based on pricing of car. Didn’t l Friendly staff. Took the time to review benefits of car. Wasn’t told that using Honda for financing was mandatory based on pricing of car. Didn’t like financing experience. Was told to refinance and paid much higher rate even though I have a great credit score. Settings were not input into car, which was supposed to be completed at time of purchase. More
Thank you Chrissy for all that you do. You get me in and out in a quickness! My tires were there when i got there and i was out within an hr. for all that you do. You get me in and out in a quickness! My tires were there when i got there and i was out within an hr. More
Trade in of 2017 RDX for 2020 RDX Mike Greenhow was again the salesman who took care of me, I had his info from last leaet and texted him. He took excellent care of me, finding the per Mike Greenhow was again the salesman who took care of me, I had his info from last leaet and texted him. He took excellent care of me, finding the perfect vehicle for me and followed the whole process through to the end, signed, sealed and delivered. Chelsea took care of many details in the last phase of the lease process and was great. Pedro the Finance manager was terrific also. More
FRIENDLY, KNOWEDGEABLE AND QUICK SERVICE As much as the service rep was very knowledgeable and provides quick service, the mechanic that provided the repair service is not doing a very good j As much as the service rep was very knowledgeable and provides quick service, the mechanic that provided the repair service is not doing a very good job!! This is the second oil change where I have oil leaking all over my garage floor. Last time, I had to return two other times before they got the oil leak corrected (this is just an oil change and these mechanics are suppose to all be highly certified!!!). Now I need to go through this all over again - hopefully they will correct the problem on my first revisit and not keep me traveling back and forth to the garage!! More
Very good This is my second experience leasing a car from this dealership. I was happy the first time or I wouldn’t come back again for another This is my second experience leasing a car from this dealership. I was happy the first time or I wouldn’t come back again for another More
Customer Service is great I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Bl I have always received very good service along with explanation of what is needed, they are very professional and courteous. This visit was for Eco Block and they did beautiful job, looks brand new again. More