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Regal Acura

Lakeland, FL

4.6
795 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 795 reviews

February 18, 2020

Davis is a nice guy.he help me to find out a car then I will happy to take a new car thx u davis More

by Doanbuidinhhung
Recommend Dealer
Yes
Employees Worked With
Davis
Feb 24, 2020 -

Regal Acura responded

Thank you for the review! We will pass your comments along to Davis.

February 18, 2020

this was a great service great service from my service adviser, Ray, and the service team. Check in was quick and efficient. I got a ride to work and was picked up. speedy p More

by penovotny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Regal Acura responded

Thank you for taking the time to let us know how we are doing! We will be sure to pass your kind comments along to Ray!

February 07, 2020

no comment length of time to long for eco block reapplied .Other than that every thing was find.My repre was real nice about it. He explain the long unusally tim More

by OJACKSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adam phil
Feb 11, 2020 -

Regal Acura responded

We apologize for the inconvenience and will pass this on to management.

February 03, 2020

Good experience as always Chrissy took great care of me as usual. She was very friendly and explained everything to me. When my car part had to be ordered, she notified me righ More

by MELODYJILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Regal Acura responded

Thank you Melody, We apologize for the inconvenience, we recently eliminated the vacuuming to help customers get back on the road quicker, next time ask Chrissy and she will happily have your car cleaned for you!

January 24, 2020

Leasing a new Acura Our experience with George, Mark, and Thomas was very good. Feel we can call any of them with our questions or any problems and the would help us out More

by JSHEPPARD29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Thomas, George Reader
Jan 31, 2020 -

Regal Acura responded

They absolutely would be willing to help!!

January 23, 2020

Great Service and Knowledge Rob Young was my service advisor. I appreciated his knowledge and ability to explain what needed to be serviced on my Acura. He also was understanding More

by Ajones1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jan 31, 2020 -

Regal Acura responded

Thank you!!

January 21, 2020

Fast and efficient Chrissy was amazing!! Very knowledgeable and friendly. I would highly recommend this dealership. I will continue to bring my vehicle to this dealersh More

by LONGFELLOW8912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Regal Acura responded

Thank you!! We agree, Chrissy is pretty AMAZING!!

January 10, 2020

Over charge all the time. Hiding behind fake niceness. Seemingly good customer service but to me it's used to cover over charging or recommending un necessary service More

by ERICACELENE
Recommend Dealer
No
Employees Worked With
Rob
Jan 15, 2020 -

Regal Acura responded

We are sorry you feel this way, we are not trying to be fake at all. We genuinely care about all of our customers satisfaction. If you think we overcharged in error, please contact Tony Cooper, Fixed Operations manager to resolve 863-687-8000 xt 1170

January 08, 2020

Excellent service. Was keep informed throughout the process. It was very busy the day I had my vehicle serviced but everything went extremely well. Ray and all the other Regal employees were friendly More

by jboeller
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Regal Acura responded

Thank you!

January 02, 2020

Fast and efficient I love how efficient Regal Honda service is! Good communication and fast to get your car checked in and you on your way. All staff is a pleasure to More

by MarathonFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jan 10, 2020 -

Regal Acura responded

Thank you!

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