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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

November 25, 2020

Ray was able to get me in on short notice due to my battery failing, but also got the oil and tires serviced. Great service! More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Regal Acura responded

Thank you for choosing Regal for your vehicle servicing needs! We are so glad was able to get you worked in and taken care of quickly!

November 16, 2020

Service work was completed in the time promised and for the estimated price. Chrissy was very helpful. We will return for our next scheduled maintenance. More

by ROB58RUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Regal Acura responded

Thanks, see you next time! Drive Safe

November 13, 2020

Ray Taylor was great to work with and communicated clearly. Never seemed too busy to listen and answer customer questions. I will be contacting him again when my vehicle needs to be serviced. More

by WHOLUBA33809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Regal Acura responded

Drive safe, we will see you next time!

November 10, 2020

The service was completed quickly without any issues. My car was washed and cleaned before I picked it up.word word word word word word More

by RTEBBE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Regal Acura responded

The complimentary cleaning is probably my favorite part!

November 09, 2020

Great service. Adam has been my go to and has always taken great care of me. Moved from Texas and looked for a new dealership to service my Acura. Found my home with Regal Acura! More

by Shawn Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Nov 18, 2020 -

Regal Acura responded

Welcome to Florida & the Regal Family!

November 09, 2020

The service was informative, quick, and friendly. Appreciated the advice and commentary car wash. I will return for future service and I will also recommend to others. More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Nov 18, 2020 -

Regal Acura responded

Awesome, thank you!!

November 08, 2020

Work requested not shown as done. Service adviser never called to indicate whether or not vehicle was ready. Customer called 3 times and left on hold 2 of those times without anyone answering. Never heard More

by VTROIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to name adviser.
Nov 09, 2020 -

Regal Acura responded

Thank you for your feedback, so that we could look into this further would you please reply privately with your name & telephone number so we can look up you records? Thank you, Alaina Southern Customer Service Manager 863-333-4633

Nov 10, 2020 -

VTROIANO responded

Your email says to respond privately but this box indicates that the response is public.

November 05, 2020

Chrissy Hartman is the best of the best in the Service Department. I have always trusted her and know my car will be in excellent condition. More

by corky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Regal Acura responded

Thanks, we think Chrissy is pretty great too

November 04, 2020

I waited a little over 4hours for my service. This was unacceptable since it only included an oil change, tire rotation, and a recall of the airbag inflator. I don't blame the service advisor for this, bu More

by SERGEST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
Nov 09, 2020 -

Regal Acura responded

Thank you for your feedback, so that we could look into this further would you please reply privately with your name & telephone number so we can look up you records? Thank you, Alaina Southern Customer Service Manager 863-333-4633

November 02, 2020

Look no further. You won't get a better deal or have a better sales experience. Great from the top down. Contact Sonny Glover, General Manager, who is very professional, polite, and interested in servin More

by .....
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Regal Acura responded

Congratulations on your new vehicle! We appreciate your continued loyalty to Regal!

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