Regal Acura

Tom, Troy, and Pedro were great. They went above and beyond to provide the best possible customer service. I would definitely recommend them to anyone looking for a vehicle and will be purchasing future beyond to provide the best possible customer service. I would definitely recommend them to anyone looking for a vehicle and will be purchasing future cars from them as well. More

Waited 3hrs abd paid $90. just for them to tell me that they are unsure if it's a seatbelt or sensor issue...wanted to charge me an additional $310. to replace the sensor, but still didn't know if the issu they are unsure if it's a seatbelt or sensor issue...wanted to charge me an additional $310. to replace the sensor, but still didn't know if the issue was a seatbelt. More

I have a 1994 Acura integra. Took it to your service department 1) cruise control fails to engage 2) ABS warning light on 3) needed 60k service check. Your service advisor Levi Dillard and your mechanic department 1) cruise control fails to engage 2) ABS warning light on 3) needed 60k service check. Your service advisor Levi Dillard and your mechanic did what they could to fix the problems in a courteous professional manner. Need to return when needed parts arrive. Know an old car can’t always be fixed. Appreciate that Levi + ur mechanics tried to fix it. Thanks. More

I I I I I I I I I I I I I I I I I I I I I I I I i More

The dealership is very clean and pleasant. All the employees are very accommodating and neatly dressed. My service associate was Levi. I could not ask for anyone to be more attentive and accommodating employees are very accommodating and neatly dressed. My service associate was Levi. I could not ask for anyone to be more attentive and accommodating than he was. He went above and beyond what was expected. More

Great service this is the second time they take care of my Acura. Thank you Ray Tailor for always taking care of me. Great dealer keep up the good work. my Acura. Thank you Ray Tailor for always taking care of me. Great dealer keep up the good work. More

Service person was great. He was friendly, helpful, and made the experience better even though the wait was a little long for having an appointment. made the experience better even though the wait was a little long for having an appointment. More

Excellent communication via telephone & email so we could minimize our “indoor” sales experience. Would definitely recommend TROY to friends. Pedro , in finance office, expidited & handled our paperwork wit minimize our “indoor” sales experience. Would definitely recommend TROY to friends. Pedro , in finance office, expidited & handled our paperwork with ease More

Great service overall. However greeting customers when you first pull up can definitely improve. Customer should not have to flag down service advisor to report issues with the car. Also advisor needs to you first pull up can definitely improve. Customer should not have to flag down service advisor to report issues with the car. Also advisor needs to update customer after 4 hours of car in service. More

I brought my MDX in for its 6 month eco block and it came back to me like always looking like brand new again nice work vary happy. back to me like always looking like brand new again nice work vary happy. More