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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

March 18, 2021

Always a great experience in all departments. Thumbs up to the entire staff. Sales, service, parts, finance and detail department. They certainly care for customers More

by alankirschman69@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Aviso. 5 Star, Lisa Cheshire, Pedro Jenner
Mar 22, 2021 -

Regal Acura responded

Thank you!

March 18, 2021

People that work in the dealer including service department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish a More

by Ecansshadow03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service department , Pedro Jenner
Mar 22, 2021 -

Regal Acura responded

Thanks for choosing Regal!

March 18, 2021

Service was as expected, John kept me informed of the status of my vehicle and results of checks performed. I had a rental vehicle which facilitated the week I had to wait gir the work to be completed. More

by MES.PAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 22, 2021 -

Regal Acura responded

Thanks, Glad to have you back on the road!

March 17, 2021

Had a service appt. and was greeted promptly. The service rep, John, explained the process and told me the approximate time it would take since I was waiting on the vehicle. He checked in with me several tim More

by JHRABUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 17, 2021 -

Regal Acura responded

We love hearing what a great job John did taking care of you!

March 17, 2021

Picked my car up and it was very clean. Service took a little longer than expected but service center was short of help. It was all good. More

by GARYCLEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Acura responded

Thank you for your patience,

March 17, 2021

The service department met me at the door, checked the service history on my vehicle, and confirmed the requested and recommended services and prices as well as the estimated time that would be required. More

by alexfford16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Regal Acura responded

Thank you!

March 11, 2021

Service was great, Adam was my service advisor and I had the oil changed and tires rotated. Finished up in about 20 minutes, including the car wash! More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Mar 11, 2021 -

Regal Acura responded

That's pretty good timing!

March 11, 2021

EXCELLENT SERVICE, RAY WAS VERY HELPFUL AND NICE. EXPLAINED ABOUT MY SERVICE AND WENT OVER THE MULTI POINT INSPECTION REPORT. MY CAR WAS CLEANED AND WASHED. THRE CASHIER WAS VERY PLEASANT More

by JUDY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Regal Acura responded

Thank you for the feedback and 5-star rating Judy! We love Ray as well and are so glad that he is a part of the Regal Team!

March 10, 2021

Went for service everything went find just a little pricey I wonder if I got synthetic oil but overall everything was pretty good ill be back More

by JOHNDALE1519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica torres/3066
Mar 12, 2021 -

Regal Acura responded

Thank you for the feedback John! If you have any questions on the service provided please feel free to reach out to Adam or myself and we would be more than happy to assist you! Kelli Woodside (863)577-3205

March 09, 2021

My advisor for the day was supposed to be Adam but he was out of the office. I asked around who could help me and I was approached by Levi Dillard. He did a phenomenal job ensuring I received service, that I More

by JOHNNYSWILSONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Mar 09, 2021 -

Regal Acura responded

Thank you Johnny for the feedback. We love hearing what a great job Levi did assisting you :)

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