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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

May 04, 2021

service was great. I dropped the car off then went to do what I needed to get done and was able to come back to pick it up. More

by Danyell0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 05, 2021 -

Regal Acura responded

Thanks for choosing Regal!

May 04, 2021

The staff at Regal was great to work with! They were very accommodating to our every need. Troy and the rest of the staff were superb! More

by acoleman0724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
May 05, 2021 -

Regal Acura responded

Thank you and congrats!

May 04, 2021

Levi took great care of us. It was my first time having Levi as our service advisor, but he was great! I got in and out very fast! More

by Waterrpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
May 05, 2021 -

Regal Acura responded

That's great to hear!

May 03, 2021

I have a problem with my powertrain. Service was unable to duplicate on the highway and would not further investigate. Not happy with my car. More

by IBDANCING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 04, 2021 -

Regal Acura responded

Sometimes it is difficult to duplicate a problem. If you would like to do a ride-along with a tech to help give them a better picture we would be happy to arrange at any of our 3 service locations. Just give us a call!

April 30, 2021

Fantastic service. Ray is genuinely kind. He checked in my car. He has a very calm attitude. I hope I’m at the 25 word minimum. Haha. Thanks for great customer service. More

by ED50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Regal Acura responded

Thanks Ed!

April 30, 2021

Still trying to get service resolved! Impossible to get anyone on the phone! Customer service is no comparison to an Acura service department even though car is made by Honda More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Young
May 03, 2021 -

Regal Acura responded

We hate to hear that you are still having troubles getting things resolved. Please reach out to Customer Service Manager, Alaina Southern at 863-333-4633 to discuss. We are unable to access your records with the given information and your feedback is important to us.

April 29, 2021

It’s always great and I’ve always Rob as my service manger. Never had a bad issue in 5 years. I’m never disappointed. More

by mladimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 03, 2021 -

Regal Acura responded

That's great news! Thank you

April 29, 2021

Ray Taylor consistently provides high quality and through service. Ray is very professional and he's our go to staff member at Regal Acura. Jerry Kyle More

by JMKYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Regal Acura responded

Thanks, see you next time!

April 28, 2021

The techs did a great job! They took care of my service and washed and cleaned my car like new. Pleasant experience. I would recommend them to anyone. More

by Anna W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 03, 2021 -

Regal Acura responded

Thank you Anna!

April 28, 2021

We visited this dealership to test drive a 2022 Acura MDX tech and Troy was super helpful and not pushy. After the test drive we decided to make a purchase, he was flexible with us and we were able to get ou More

by StefM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Regal Acura responded

Congratulations, the new 2022 MDX is a dream come true!

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