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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

May 14, 2021

Did not clean my car properlyHad to drive all the way Did not clean my car properly Had to drive all the way back to Lakeland to have it redone and still was not properly done More

by bugrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Regal Acura responded

We apologize for the inconvenience, please send your name and contact information to alaina.s@regallakeland.com so we can look into this further.

May 12, 2021

Ray and team were great! Top notch customer service and quality work all with a smile and kind word. They are why I will return in the future. More

by jjasjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Acura responded

Thank you, we look forward to seeing you again!

May 12, 2021

Timely and precise service! Friendly and busy dealership! They honored an internet coupon and finished by a promised time. I can recommend this dealership anytime! More

by HJCMD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Acura responded

Thank you. We appreciate your kind review of Regal Acura and hope you will visit again soon. Take care.

May 10, 2021

They did not recognize my $20 coupon. The email I received said nothing about it being for females only. Secondly someone from administration was supposed to contact me about this but no one did. More

by BILLKISH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rob young
May 11, 2021 -

Regal Acura responded

Thanks for choosing Regal!

May 11, 2021 -

BILLKISH2002 responded

They did not recognize my $20 coupon. The email I received said nothing about it being for females only. Secondly someone from administration was supposed to contact me about this but no one did. Thirdly. What good is it to have a multi-point inspection done and printed out where you can not interpret the results. The report was supposed to show in color the results. The report printed out was in black and white. Reading the report in black and white showed I had some problems when in fact the opposite was true. I have a color laser jet printer that cost me less than $300. You would think large car operation could offered that amount. I bought my Acura here and have always had my service here but this was the worst experience I ever had.

May 11, 2021 -

BILLKISH2002 responded

I responded above. Maybe you should make sure your computer systems work.

May 06, 2021

Everything was explained well and was handled in a timely and friendly manner. I had driver’s take me to and from home because of a possible wait. More

by CMSHeLNUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy the driver who was super friendly , John Sinnerard
May 06, 2021 -

Regal Acura responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

May 05, 2021

Great service provided by great people. Levi kept me well informed and made me feel like a valued customer. I will return here for future service More

by jjasjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
May 05, 2021 -

Regal Acura responded

Thank you, see ya next time :)

May 05, 2021

Excellent service was provided by Rob Young and his team for servicing my Acura TLX this Monday They were busy but got it done with not much hassle More

by JASREMANHAYER
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 06, 2021 -

Regal Acura responded

Thank you for choosing Regal for your TLX'S service needs!

May 05, 2021

Great experience , From start to finish everything went smoothly . They even delivered my new vehicle to me . I love my new car and hope to continue my future cars with Regal . More

by bagnasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Acura responded

Thank you for choosing Regal for your new vehicle purchase!

May 05, 2021

Wonderful experience purchasing an Acura RNX. The Salesmen, Finance manager and everyone involved in the process were wonderful! Anything needed was taken care right away and service is just top notc More

by lynn.ervin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre- Salesman- wonderful!, Pedro Jenner
May 06, 2021 -

Regal Acura responded

Congratulations on your new Acura!

May 05, 2021

The service on my Acura TLX was completed faster than I expected. My car was returned to me with the exterior washed and the interior vacuumed. More

by ROTHASSOCIATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
May 06, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service needs!

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