Regal Acura

Seems they are always going at max speed to do their job and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. and satisfy customers. Excellent! Chrissy kept me up to date on service work, and provided valuable advise on maintenance of wiper fluid n blades. More

Appointment system totally inadequate. I waited 30 minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unaccepta minutes just to check in. A 2.5 hour fuel pump change took 4 hours. I waited another 30 minutes for my car because my rep was on the phone. Unacceptable wait time. More

The service was great. Jessica was very helpful. Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely help Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely helpful. Even though 2 years had passed since I bought my vehicle they were able to confirm my tire warranty for the service dept. Very professional and friendly service overall. More

Chrissy took care of us right away. The wait was reasonable and so was the price. She is awesome, and so is Regal Acura Lakeland! reasonable and so was the price. She is awesome, and so is Regal Acura Lakeland! More

Ray was so professional. He helped get my service done in a timely manner despite it being a very busy Friday morning before a holiday weekend. a timely manner despite it being a very busy Friday morning before a holiday weekend. More

Service is always friendly and timely. When I call to schedule I am given a quick appointment. The shuttle was kind enough to take me and my daughter to grab lunch while we waited. schedule I am given a quick appointment. The shuttle was kind enough to take me and my daughter to grab lunch while we waited. More

Troy, Chris, and Pedro did a phenomenal job getting me in and out of the dealership without a headache. I highly recommend Regal Lakeland and Troy C as your sales person. GREAT JOB AND SERVICE! and out of the dealership without a headache. I highly recommend Regal Lakeland and Troy C as your sales person. GREAT JOB AND SERVICE! More

Exceptional service provided by Rob. I had an emergency and had to move my appointment up a few days. Even though you were very busy, he found a way to accommodate me. and had to move my appointment up a few days. Even though you were very busy, he found a way to accommodate me. More

Mike was very nice and knowledgeable of the car. He explained the features and allowed me to experience the features while out on a test drive. He worked with the bank to get me into my car. Thanks Mik explained the features and allowed me to experience the features while out on a test drive. He worked with the bank to get me into my car. Thanks Mike. More

My service advisor, Levi was excellent as was the tech who did the repairs. My AC was blowing cold on the passenger side but warmer on the driver side. The tech diagnosed it quickly, while I waited, as lo who did the repairs. My AC was blowing cold on the passenger side but warmer on the driver side. The tech diagnosed it quickly, while I waited, as low refrigerant caused by a leaking O ring. I was given an estimated cost, which was acceptable and the repairs were done within an hour or so. The also found that my battery needed replacement. I was pleased with the low pressure approach and the pricing was good. I have bought several cars from Regal over the past 20 years and had them service my vehicle many times. They are good people. More