Regal Acura

I don't even know where to begin here! Let me tell you about Brandon, Pedro, and Ken. When I stepped out of my vehicle, the team gave me just enough time to look around and decide on my own it I wanted to about Brandon, Pedro, and Ken. When I stepped out of my vehicle, the team gave me just enough time to look around and decide on my own it I wanted to speak to someone. Once I started approaching the door, Brandon came out and introduced himself with a nice and polite attitude. He didn't give off any vibes of pressure or judgement and wanted to gauge what my interests were. Once I told him what I was looking for, he took me right to the car. This car being the one I purchased! He disclosed the amount being asked and any additional charges associated before we even got the key to test drive. In comes Ken, the sales manager. Ken approached me as if I were a long time friend or customer, and really made me feel valued! Without question, he took time out of his day to get to know me as more than a sale! This is also one of the key catalysts to my ultimate purchase and this review. Finally, we move to Pedro - finance manager. We all know that signing your life away can be intimidating and overwhelming. Pedro worked hard to find me the best rate and term that met my budget, to get my dream car! He left no stone unturned and ultimately, got me a rate and payment that was over HALF of what I was anticipating. This type of care and consideration from every member of the team, speaks to the overall culture of the team and leadership from the top, down, at Regal Acura. This is not fake. I was not paid. I just really feel like the community needs to know that the team here at Regal Acura are absolutely wonderful and deserve your business! Even if you just stop in to say hello or bring them lunch - you're going to truly be impressed as well! More

Brandon was very personable and knowledgeable about the car. All three Ken, Brandon and Pedro presented a low pressure enjoyable experience. I have nothing else to say.. car. All three Ken, Brandon and Pedro presented a low pressure enjoyable experience. I have nothing else to say.. More

I’m very pleased with the service I have my car service there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal there I purchased cars from regal and I’m pleased with the service even though I live in Tampa I drive to Lakeland to have my car service at regal More

Troy did a great job of explaining the car and all its features. all the people we encountered were more than nice and courteous. I would refer anyone to this dealership. features. all the people we encountered were more than nice and courteous. I would refer anyone to this dealership. More

Chrissy is the best ever. She makes the experience as pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experi pleasant as possible. She is efficient and professional. From making the appointment to paying for service and walking out the door a positive experience. She is always a pleasure to deal with. More

Excellent service. Mr. Ray is a first class representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, bu representative for this dealership. I grew up in the car business. My dad always said that the sales department sold the customer the first car, but it was the service department that sold them the second and third etc. Such is the case here. Thanks Mr. Ray. More

I had a great experience at the dealership and Great Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. Customer Service with Advisor Levi, and yes I will recommend friends and family, thanks again for service. More

Brandon definitely knows his Acura's,! Excellent service! This is my first Acura RDX and won't be my last! This Acura RDX has everything I wanted and more! Brandon was very knowledgeable and helpful.I was ne This is my first Acura RDX and won't be my last! This Acura RDX has everything I wanted and more! Brandon was very knowledgeable and helpful.I was nervous at first but Brandon made me comfortable! Kudos to Pedro Jenner for his professionalism and any concerns I had. Also to Ken Huckabee for making me feel at ease. Thank you ALL for such a fantastic TEAM 😊 More

Excellent experience. My current MDX lease was through another dealership and was about to expire. I stopped in just to see what the 2022 model changes were and what my options might be. We had no intent another dealership and was about to expire. I stopped in just to see what the 2022 model changes were and what my options might be. We had no intention of doing a deal on the spot however they were professional and attentive and we ended up driving away with a new MDX lease. Brandon and Pedro were both a pleasure to work with and were great ambassadors of the Regal brand. More

Hello Friends how are you . I am so happy to see you again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He again. This store is awesome. Customer service is very good. All staff people are so nice with customer.specially Mr Ray is very hardworking guy. He is very nice and very knowledgeable person. Well I had call him regarding to My car problems and he said come on in . Within short time he solved My car problem. His job is very excellent. So allow me to give him 5 star Reward. ⭐️⭐️⭐️⭐️⭐️ More