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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

July 08, 2021

Always a pleasure to deal with Regal Acura dealership ! Brandon and Pedro were very helpful, knowledgeable and friendly as well! We have been Regal Acura customers for years and we will continue for years More

by Candyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Jul 08, 2021 -

Regal Acura responded

Thank you for your continued loyalty to Regal!

July 08, 2021

There is no other acura dealership i would ever buy from. This is the 7th vehicle my family has purchased from them. Ken and Brandon along with Troy are fantastic. I highly recommend them!!! More

by Waterrpage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Jul 09, 2021 -

Regal Acura responded

Thank you for your continued loyalty to Regal!

July 07, 2021

Ray is the best service person around he always goes out of his way to make you are happy with the service and he did everything he could to please you More

by LINDAKBROCK1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Regal Acura responded

Thank you Linda! We agree Ray always goes above and beyond for his customers :)

July 07, 2021

Regal is the place to go if you want personalized service. They greet you by name and walk you through all the services needed. Overall, we have been really satisfied with Regal. It’s worth the drive More

by Davmoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, Jessica Torres
Jul 08, 2021 -

Regal Acura responded

Thank you for your loyalty to Regal!

July 07, 2021

Chrissy gave awesome service! The service was fast and the waiting area was comfortable and gave great options while waiting! Love Ladies Tuesday! Thank you! More

by KBENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Regal Acura responded

We love Ladies Tuesday as well and are so glad that you were able to utilize it :)

July 06, 2021

Rob Young has done a great job for me for the last 20 years. I do think it's rude to insist that a customer write a minimum 25 words? More

by LARRYSHEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jul 08, 2021 -

Regal Acura responded

Unfortunately we dont have any control over the minimum word requirement, but we do appreciate you taking the time to leave us feedback Larry!

June 30, 2021

The total experience of dealing with Regal Acura was pleasant and professional. More

by NEIL15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, David Voci
Jul 01, 2021 -

Regal Acura responded

Congratulations on your new Acura!

June 29, 2021

I had missing tool parts they don’t respond for me I run twice to the Deale they said will check But nothing So please let me know when you can do thanks More

by VICTORIA128128
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Jul 01, 2021 -

Regal Acura responded

Could you contact me at (863)577-3205 so that I can get more information about what is needed and what has been done so far? Thank you and I look forward to hearing from you soon. Kelli Woodside

June 29, 2021

Dealer took 3 days to respond with offer. I was terribly disappointed when I read they offered $3,000 over MSRP. I've never seen that before in my life. I definitely will never do business with them and the More

by booz.david
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure, Emails did not have a signature.
Jun 30, 2021 -

Regal Acura responded

David, we apologize for the communication issues. There is sometimes a delay in gathering information needed to do an accurate quote when only communicating via email, that being said it appears they did not do a great job explaining why the asking price was above MSRP This was for the Acura Value Package which includes tint, lifetime nitrogen refills, Wheel locks & Lifetime Powertrain guarantee.

June 28, 2021

Always and consistently a comfortable experience to have your service goals addressed. More

by WINKJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's servicing needs!

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