Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Understaffed. Does not answer phone calls or return calls for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept More
They are very professional and efficient.To make an They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. T They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. The work that they do is top notch. The vehicle is extremely clean when they finish. More
Troy Carter and Pedro Jenner both friendly and professional with my purchase of 2021 Acura RDX this weekend. And both welcomed me to contact them if there were any questions I may have at a later professional with my purchase of 2021 Acura RDX this weekend. And both welcomed me to contact them if there were any questions I may have at a later time. This is my first Acura vehicle and very satisfied with the process at Regal Acura. More
Had a wonderful experience with Troy and ken. Got me the exact car I wanted all the way from palm beach. exact car I wanted all the way from palm beach. More
Troy did an awesome job managing the process and was extremely helpful. Appreciate that I had the opportunity to work with him a second time. extremely helpful. Appreciate that I had the opportunity to work with him a second time. More
Very nice and friendly people, Excellent work in customer service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! A service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! Ask for Jessica! More
Troy is the best!! This is my second Acura ILX I’ve gotten with him and will never go to anyone else to get another Acura! Pedro has always been the best finance guy I have ever dealt with! They will g gotten with him and will never go to anyone else to get another Acura! Pedro has always been the best finance guy I have ever dealt with! They will get you in and out with no hassle! More
Outstanding work by Meagan. She stayed in contact with me and made sure the job was completed and that I was totally taken care of. and made sure the job was completed and that I was totally taken care of. More
Quick, three services are done in under 3 hours, nicely prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. More
David, Troy and Pedro made the car buying experience so easy. The service was great… I will definitely return for my next car. Glad I chose Regal! easy. The service was great… I will definitely return for my next car. Glad I chose Regal! More