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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

August 06, 2021

Understaffed. Does not answer phone calls or return calls for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept More

by SOL_OCONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Regal Acura responded

We apologize for any inconvenience you experienced with our dealership we are working on hiring additional staff.

August 05, 2021

They are very professional and efficient.To make an They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. T More

by Ocala Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley , Jose Corona. 5 stars
Aug 11, 2021 -

Regal Acura responded

Thanks Ocala Jack! We always appreciate your business and look forward to working with you again!

August 04, 2021

Troy Carter and Pedro Jenner both friendly and professional with my purchase of 2021 Acura RDX this weekend. And both welcomed me to contact them if there were any questions I may have at a later More

by Perla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Aug 11, 2021 -

Regal Acura responded

Congratulations on your new Acura RDX!

August 03, 2021

Had a wonderful experience with Troy and ken. Got me the exact car I wanted all the way from palm beach. More

by Lindseyjean1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Regal Acura responded

Congratulations on your new Acura Lindsey!

July 29, 2021

Troy did an awesome job managing the process and was extremely helpful. Appreciate that I had the opportunity to work with him a second time. More

by stephanie.wiltrout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Aug 02, 2021 -

Regal Acura responded

Congratulations on your new vehicle Stephanie!

July 29, 2021

Very nice and friendly people, Excellent work in customer service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! A More

by gisela.pacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Welcoming lady outside—super nice and servicial, Jessica Torres
Aug 02, 2021 -

Regal Acura responded

Thank you Gisela! We love Jessica and Nilda (our greeter/porter)

July 27, 2021

Troy is the best!! This is my second Acura ILX I’ve gotten with him and will never go to anyone else to get another Acura! Pedro has always been the best finance guy I have ever dealt with! They will g More

by Morgyn9699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Jul 27, 2021 -

Regal Acura responded

Thank you for your continued loyalty to Regal! We love Troy and agree that he is the best :)

July 26, 2021

Outstanding work by Meagan. She stayed in contact with me and made sure the job was completed and that I was totally taken care of. More

by horsemen_1psaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Regal Acura responded

Thank you for the awesome review!

July 22, 2021

Quick, three services are done in under 3 hours, nicely prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. More

by rodandstaff99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Taylor
Jul 23, 2021 -

Regal Acura responded

Thanks, we look forward to helping you service your vehicle again :)

July 20, 2021

David, Troy and Pedro made the car buying experience so easy. The service was great… I will definitely return for my next car. Glad I chose Regal! More

by Yesenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cruz , Pedro Jenner
Jul 21, 2021 -

Regal Acura responded

Thank you for choosing Regal for your new vehicle!

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