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Reeder Chevrolet
Knoxville, TN
120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 120 reviews
August 30, 2024
Thoroughly enjoyed the experience. The sales and finance team were friendly and knowledgeable. They did not pressure us into a sale. Will be using them again in the future. The sales and finance team were friendly and knowledgeable. They did not pressure us into a sale. Will be using them again in the future. More
by richcribb15
Employees Worked With
Akwasi Baah
August 22, 2024
Sean went the extra mile to make sure we got everything we wanted in our new truck purchase. He was helpful, patient, knowledgeable, and professional. Will recommend Sean and the Reeder Chevrolet team to a we wanted in our new truck purchase. He was helpful, patient, knowledgeable, and professional. Will recommend Sean and the Reeder Chevrolet team to anyone seeking to make a vehicle purchase. More
by oppiemills98
Employees Worked With
Sean, Devin, Brian,Etsly
July 25, 2024
The service department was fair and honest. Sometimes you can tell who a company truly is when they make a mistake. They had my dad's car for 3 weeks trying to fix it. It was in bad shape. They Sometimes you can tell who a company truly is when they make a mistake. They had my dad's car for 3 weeks trying to fix it. It was in bad shape. They put a new computer in the car and when they found out that my dad did not need the new computer, they did not do what I have seen other dealerships do and double down and make up a reason for us to still pay them. No, they owned their mistake and told my dad that he wouldn't have to pay. It was a really expensive part that they couldn't take back out of my dad's car. In the long run we found out that my dad's car could not be fixed within his budget, (he is on a fixed income) so the service manager decided not to charge my dad for the computer. I have dealt with a lot of dealerships and have not come across this kind of honesty and fairness, well ever. From the mechanic who worked tirelessly on the car to the service manager, your honesty and kindness is greatly appreciated. In my eyes you are above the rest in knoxville when it comes to integrity. I am forever a customer. Thank you very much. -Christina More
by christina.thompson1224
Employees Worked With
Reeders
February 18, 2024
I went in for an oil change after i paid the cashier the appointment manager comes up to me asking if i was new in town or did i just move here and what year was my vehicle and where did i buy it, I quess h appointment manager comes up to me asking if i was new in town or did i just move here and what year was my vehicle and where did i buy it, I quess he was trying to break the ice, he ask me to come out and start the vehicle i thought he was going to make sure everything was done o.k. the next thing i know he ask me if he could make Reeder my dealer of choice and register my vehicle with them,i said it was already registered with West Chevrolet were i bought the vehicle new in 2020 then he proceeds to start playing with my OnStar button,and wants to give me an OnStar free trial for month, i said No that i already went through that when i bought the vehicle new in 2020 and that i did not want it free or other wise,the next thing i know he has me talking to someone on OnStar asking me all kinds of questions i told the woman that all i came in for was an oil change not to be aggravated by all this bulll xxxx,so i pressed the End Call button.It seemed obvious to me, that he put me down as a new car buyer so he can activate the OnStar system and try to get me to subscribe to OnStar so he can get some type of kickback money. to me this is no different than a Scam. i need not say that i will not be going back there again if if i have to pay more money somewhere else. More
by tiradojoe45
Employees Worked With
appointment manager
January 24, 2023
Tried my best to call their service dept. .TWICE. First, the ph# on the website is wrong. Next, when I finally get through, I am transferred two more times, only to wait on hold for 9 mins. Du .TWICE. First, the ph# on the website is wrong. Next, when I finally get through, I am transferred two more times, only to wait on hold for 9 mins. During this time I was reading reviews online. By the time they finally picked up, I told them I would just call someone else that actually wanted my money. Wouldn't even dream of buying a car here. More
by JC
Employees Worked With
Reception then service person
December 16, 2022
They want to give way below car value for trade in and they charge way above car value when selling. Finance manager has Alzheimer's I highly recommend anyone to shop any Chevy dealer besides reeders. The they charge way above car value when selling. Finance manager has Alzheimer's I highly recommend anyone to shop any Chevy dealer besides reeders. They're not out to help you I promise you that More
by Pissed off
Employees Worked With
Got ripped off
December 06, 2022
Why is Reeder still charging anywhere from 3k to 10k over the MSRP in December 2022. Most chevy dealers in East TN are now at MSRP or slightly below. Example, Carlen Chevy in Cookeville TN is a very small de the MSRP in December 2022. Most chevy dealers in East TN are now at MSRP or slightly below. Example, Carlen Chevy in Cookeville TN is a very small dealership that since day one of the "chip shortage" has chosen to sell at MSRP. A bigger dealership (Beaty) also sells at MSRP. Think about this the next time anyone buys a car from Reeder, you are paying sales tax on that 3k to 10k over the sticker price. I have bought no less than 4 new vehicles from Reeder since the 80's, however, I will never buy another one. The sales people have an attitude!. Service is terrible. IF YOU ARE IN THE MARKET FOR A NEW OR USED CAR GO TO BEATY, CARLEN, OR DUNCAN IN HARRIMAN. They will give you a fair deal and also appreciate you business. Once Happy Customer!! More
by vowen87
Employees Worked With
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