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Reeder Chevrolet

Knoxville, TN

3.3
151 Reviews
From the moment you step into our showroom, you're more than just a customer to us; you're an honored guest, and our only aim is to serve your needs to the fullest. To that end, our team will go the extra mile to provide you with compelling options for new and used car shopping. We'll gladly work with you on financing, no matter what your budget may be. And if you ever need help with car troubles in the years down the line, you can always count on our team of certified service technicians to provide you with the latest in genuine Chevrolet parts and simplify your service experience.
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4301 Clinton Hwy

Knoxville, TN

37912

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Showing 151 reviews

July 17, 2026

The guys at reeder were very helpful an very courteous to my needs with my new car an i would rate them a 10.,thanks guys you were awesome,over all it was 👍 More

by Toni france
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua buckner
Jul 17, 2026 -

Reeder Chevrolet responded

Thank you so much for your kind words, Toni! We're thrilled to hear that our team at Reeder Chevrolet was able to assist you with your new car and meet your needs. Your satisfaction means a lot to us! We appreciate your positive feedback and look forward to seeing you again soon. Sincerely, The Reeder Chevrolet Team

July 17, 2026

After almost 1 year the pesky audio issue has come back to haunt my 2024 Silverado. I took it back to Reeder to see if they could find anything. I left it with them all day and when I went to pick it up af More

by TRE37909
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jul 17, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with recurring issues in your 2024 ChevroletSilverado. Your feedback is valuable, and we appreciate you bringing this matter to our attention. While we are committed to resolving issues like the audio problem you've described, we also recognize that providing a loaner vehicle could enhance your experience. We encourage you to reach out to us directly so we can discuss your concerns further. At Reeder Chevrolet, we strive to maintain high standards and ensure our customers are satisfied. Thank you for your understanding, and we hope to improve your experience. The Reeder Chevrolet Team

July 01, 2026

If you are looking for quick and up front service on your vehicle, go somewhere else. As I write this, I have been waiting for 3 hours and they still haven't given me a price or time frame on my suburban. I More

by marcpaynemsp73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember their name
Jul 01, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Marc. We understand your frustration regarding the service you received for your ChevroletSuburban, particularly with the delays and lack of communication. We appreciate your feedback and would like to discuss this further. Please feel free to reach out to us directly at Reeder Chevrolet. Your trust is important to us, and we value the opportunity to improve your experience. Sincerely, The Reeder Chevrolet Team

Jul 01, 2026 -

marcpaynemsp73 responded

Thank you for reaching out. The whole thing was horrible. The amount of money charged for the whole thing was rediculous and much more than the I was initially told. Salespeople sitting around out front on their phone. Waiting room was full of beat up chairs. Other dealerships have snacks and drinks and a relaxing waiting area. This dump had vending machines and old coffee. I spent over 8 hours in this place getting the runnaround and then charged over 3 times what I thought I would be paying. And no consolation. Nothing. I would never recommend this dinosaur of a dealership.

June 20, 2026

I just bought a new work truck from this dealer. I thought I had a good deal from the online site but they actually got me a better one with 0% interest once I got to the dealership. All the numbers More

by Madtown truck owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Shane
Jun 20, 2026 -

Reeder Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience purchasing your new work truck at Reeder Chevrolet. It's great to know that Jacob and Shane were able to assist you and provide a pressure-free environment. We appreciate your kind words and look forward to serving you for many years to come. Enjoy your new truck, and we hope to see you again soon! Sincerely, The Reeder Chevrolet Team

June 18, 2026

when in and got my tires balance and was going to get a oil change but I got there at 11 o'clock and left at 430,told the service manager I could not wait any longer seems like he didn't give a crap no rea More

by Chris.mclain9822
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John
Jun 18, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Chris. We understand your frustration regarding the long wait time and communication during your visit to Reeder Chevrolet. Your feedback is valuable, and we appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to reach out to us directly. We are committed to improving our service and hope to have the opportunity to serve you better in the future. Sincerely, The Reeder Chevrolet Team

June 17, 2026

Service department very rude and not helpful and wait time was insane 4 hours even with appointment very unacceptable. More

by sylviamclain
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
No name
Jun 18, 2026 -

Reeder Chevrolet responded

Thank you for your feedback, Sylvia. We understand that your experience with our service department at Reeder Chevrolet did not meet your expectations, particularly regarding wait times and staff interactions. We appreciate you bringing this to our attention and would like to discuss your concerns further. Please feel free to reach out to us directly so we can look into your experience in more detail. Your satisfaction is important to us, and we are committed to improving our service. Sincerely, The Reeder Chevrolet Team

May 14, 2026

I bought a truck from this dealership and it has been nothing but problems since it was bought, they said it passed inspection with flying colors but it clearly couldn’t have passed inspection, i’ve been More

by joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
reeder
May 15, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Joseph. We understand your frustration regarding the issues you've faced with your truck purchased from Reeder Chevrolet. Your feedback is important, and we take it seriously. We encourage you to reach out to us directly so we can discuss your concerns. We value your input and appreciate the opportunity to improve our services. Sincerely, The Reeder Chevrolet Team

May 15, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Joseph. We understand your frustration regarding the issues you've faced with your truck purchased from Reeder Chevrolet. Your feedback is important, and we take it seriously. We encourage you to reach out to us directly so we can discuss your concerns. We value your input and appreciate the opportunity to improve our services. Sincerely, The Reeder Chevrolet Team

May 07, 2026

This dealership has went down hill since the management over service changed. The guy in there “Michael” has hardly no clue how run the shop. Definitely not the way it was ran before. It was a very success More

by Annie
Recommend Dealer
No
Employees Worked With
Cindy Spencer and Michael
May 08, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Annie. We appreciate your feedback regarding the changes in our service department at Reeder Chevrolet. We understand your concerns about the management and the comments made by staff. Please know that we take these matters seriously and are committed to maintaining a professional environment. If you would like to discuss your experience further, we encourage you to reach out to us directly so we can address your concerns. Thank you again for your input. Sincerely, The Reeder Chevrolet Team

May 05, 2026

8am oil change tire rotation for a pre-paid package two year service plan was sold by John Scott. I showed up at 745 from s. knoxville and left the garage at 8:30 no service. I was scheduled to work at 10 More

by apmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
john scott
May 05, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us, Mr. Maynard. We appreciate your feedback and understand your frustration regarding the service appointment for your oil change and tire rotation. It’s important to us that our customers receive timely and efficient service, and it seems we did not meet your expectations during your visit. Please reach out to us directly at Reeder Chevrolet so we can discuss your concerns further. We value your business and hope to improve your experience in the future. Thank you again for your feedback. Sincerely, The Reeder Chevrolet Team

April 10, 2026

Third attempt to fix the same problem. Third failed effort. Still have the issue. After owning 4 Volts, a Bolt and now an Equinox EV, I am likely done with Chevy and certainly done wit More

by pbourassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know. Service Manager who kept insisting how good they are.
Apr 11, 2026 -

Reeder Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the ongoing issue with your ChevroletEquinox EV, and we appreciate your loyalty to Chevrolet over the years. Your feedback is important, and our team encourages you to reach out to us directly to discuss this further and ensure a better experience in the future At Reeder Chevrolet, we strive to maintain high standards and are here to assist you further. Sincerely, The Reeder Chevrolet Team

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