Reeder Chevrolet

Satisfied customer Very courteous and helpful at Reeder. Their sales rep, Akwasi, will work hard for you to get you exactly what you’re looking for! Spent a lot of his t Very courteous and helpful at Reeder. Their sales rep, Akwasi, will work hard for you to get you exactly what you’re looking for! Spent a lot of his time and effort to get me that best deal possible! Was very knowledgeable and precise. Would do business there again, definitely. More

Awesome He made shopping for a car so much easier, and he answered all my questions. Really seems to know what he is doing, great job. He made shopping for a car so much easier, and he answered all my questions. Really seems to know what he is doing, great job. More

Customer Service Shabae took care of us and was very pleasant and helpful even though we did not make a purchase at this location. I do recommend anyone that visits Re Shabae took care of us and was very pleasant and helpful even though we did not make a purchase at this location. I do recommend anyone that visits Reeder ask for him. He did not force a sell at any point. More

Excellent customer service and very professional!! Went in looking for a pre-owned truck. Clay was the one who helped us, and he was very knowledgeable and professional. I knew what I wanted and he mad Went in looking for a pre-owned truck. Clay was the one who helped us, and he was very knowledgeable and professional. I knew what I wanted and he made it happen. Will return!! More

Terrible customer service..especially in service and repairs Jerry McDaniel is one of the worst customer service reps I've ever encountered. He clearly doesn't care about his job or the experience of the custome Jerry McDaniel is one of the worst customer service reps I've ever encountered. He clearly doesn't care about his job or the experience of the customers who come in for service. Every time I have to interact with him, he is rude, does not communicate well, and is terrible at giving time estimates. More

Horrible service Unfortunately, once again, I can not leave zero stars. Therefore, it's a one star rating. About a year ago, I went to ReederChevrolet to get the power Unfortunately, once again, I can not leave zero stars. Therefore, it's a one star rating. About a year ago, I went to ReederChevrolet to get the power back glass on my 2011 Sierra repaired. Due to the incompetence of the service department, I arrived with a back glass that was closed but left the dealership with a back glass that wouldn't close in any form and with a quote of over $900.00 to be repaired. After leaving the dealership, I was contacted by the service department and told that the repairs could be made that day with junkyard parts. After speaking with another certified GM technician and told him the issue, he informed me that they mishandled the situation. Upon hearing this, I contacted GM customer service to rectify the problem. Praises go to the GM customer service team and the service department at Rusty Wallace Chevrolet for handling this issue. Upon talking to Reeder Chevrolet's service manager on the day that Rusty Wallace was doing the repairs, he told me that he wanted to resolve the issue. The solution was to pay for half of the part cost and to get 2 free oil changes in exchange for changing my negative review. I agreed to this proposal. Before this proposal, I had stated that I'd never do business with this dealership ever again. After what I thought was a genuine offer to rectify the problem, I decided to give them a second chance. Fast forward to a year later and I decided to give them another try. After looking at many options, we decided on the $66,000 Tahoe which was price reduced on the sale tag to $60,000 they had on their lot. I work for a company that provides discounts on new vehicles. I was informed that due to that discount, I would be paying the full sales tag price because it was a better deal than the discount price that I receive. On Chevrolet.com, they were offering a $1,000 cash allowance for Tahoes but this was taken off the original price and not the sale tag price. We were told to either pay the full sale tag price or to go buy it somewhere else. We decided to leave. Upon us telling them that we were leaving, Rick the sales manager came back to tell us since we were there and that it was a such a great deal, we should just go ahead and buy it. With his attitude and the way he handled the situation, we left anyway. Kudos goes to Xavier and Kevin for being on top of their game and helping us as much as they did. There's people at this dealership in key positions that's giving it a bad reputation. More

Horrible service department Whatever you do don’t take your vehicle there to have your check engine light checked. They don’t have a clue. Spent a few hundred dollars with them Whatever you do don’t take your vehicle there to have your check engine light checked. They don’t have a clue. Spent a few hundred dollars with them guessing what the problem was and still not repaired. Caleb in the service dept is a joke and don’t have any clue what he is doing. Horrible experience. Will never go back there and will do all I can to hurt there businesses. More

Shame on Service The service department ruins this dealership!! Just hope and pray that if you buy a vehicle from here, you don't ever need their service department. The service department ruins this dealership!! Just hope and pray that if you buy a vehicle from here, you don't ever need their service department. More

DONT BE RUDE TO PEOPLE YOU WANT TO SELL TO! I was inquiring about a vehicle and a few days later they followed up with a message asking if I was still interested. I honestly told they that from I was inquiring about a vehicle and a few days later they followed up with a message asking if I was still interested. I honestly told they that from what I had seen for similar cars in the area and KBB value the ask price was too much. Well then they get rude with me basically calling me stupid, claiming that they have no idea where I got that information (only the most trusted and popular car research sites and my experience looking for this one specific make and model in the area, but whatever!). I believe this bad experience was a blessing in disguise however because I have seen many reviews saying that Reeders sells cars knowing the engine or transmission is bad. I can believe it because they do not respect their customers. More

Very poor I went here to look for a used car. The sales man was very nice and helped us find something we liked. When it came time to see how much they would gi I went here to look for a used car. The sales man was very nice and helped us find something we liked. When it came time to see how much they would give us for my trade in it was pretty low which was somewhat expected. After going back and forth with prices and deciding we were just going to look around more since this was the first place we had been the sales manager Brian came over to talk with me and my dad. He made it seem like he was offended that we didn't want to take what he offered for the car. He then proceeded to tell my dad how he was letting his family drive around in an unsafe vehicle because my abs light was on. This was the first dealership I have ever been to and left in tears because of the way we were talked to. Went next door and came home with a vehicle the same day sold by some of the nicest people. More