Reeder Chevrolet

Dealership was sold to investment firms. DO NOT BUY ANYTHING FROM THIS DEALER. They no longer honor oil change warranties. The bumper to bumper warranty does not cover taillight assemblies t DO NOT BUY ANYTHING FROM THIS DEALER. They no longer honor oil change warranties. The bumper to bumper warranty does not cover taillight assemblies that let water in because obviously it's not in between the bumpers.... The rim warranty they sell you that "fixes anything wrong with the wheel" is done by a guy who only shows up at 9am on Mondays, and the dealer can't and/or refuses to give a phone number, buisness name, or anything to get ahold of him. I am just suppose to "show up and see if he's here". The body shop did one repair for me under insurance and took 2 weeks longer than expected and i had leftover bolts rolling around under my passenger seat and trunk. DO NOT USE THIS DEALER!!! More

In August of 2024 I bought a beautiful 2024 Silverado. In the first week I had an issue with the infotainment system that affected all audio output including all safety features. This has now happened In the first week I had an issue with the infotainment system that affected all audio output including all safety features. This has now happened 13 times in 4 months. The dealership doesn't know how to fix this. A part was ordered to "try" to fix it but there is no ETA on the parts arrival. A quick Google search shows that this has been an issue with Chevrolet since at least 2022. Neither the salesman nor the sales manager felt the need to tell me about this ongoing issue. This was also a demo truck with 3k miles on it so I am fairly certain that this had to be known about. I would not have bought this truck had I known. This was very deceptive and not a good business practice. I'm at the point now that I no longer want the truck, and further action needs to be taken. More

Very dishonest dealership. Reeder no longer honors lifetime oil change or extended warranty when I bought vehicle. Reeder no longer honors lifetime oil change or extended warranty when I bought vehicle. More

The team in the body at Reeder Chevrolet Knoxville are awesome. It was a great overall experience, and they did an awesome job on my car!!! Melissa and Christian were very personable and made me feel tha awesome. It was a great overall experience, and they did an awesome job on my car!!! Melissa and Christian were very personable and made me feel that they appreciated my business. More

Caleb Edmonds was wonderful and very helpful during my service and i will be going back for service service and i will be going back for service More

I am writing this review in hopes it will save someone lots of trouble and money. I purchased a brand new 2023 Tahoe in November 2023 and was promised a number of free oil changes. Drove 45 minutes to Ree lots of trouble and money. I purchased a brand new 2023 Tahoe in November 2023 and was promised a number of free oil changes. Drove 45 minutes to Reeder for my scheduled appointment, and was told they were no longer honoring the free oil changes bc they were under new management. GM was very unkind in his approach and was not interested in resolving the issue. I left Reeder and immediately drove my vehicle to Rice GMC to schedule maintenance. The Rice GMC team was very kind and extremely helpful. I will NEVER spend another penny at Reeder. They lost another customer for life. More

John Scott is an asset to your organization. Will always deal with him. Out of John’s hands - there has to be a better way to do the paperwork - shouldn’t take hours to buy a vehicle. Will always deal with him. Out of John’s hands - there has to be a better way to do the paperwork - shouldn’t take hours to buy a vehicle. More

Buyer beware! The new owner of this dealership is not to be trusted! We will never do business with this dealership again! The new owner of this dealership is not to be trusted! We will never do business with this dealership again! More

Our experience at Reeder has always been amazing. We have bought all 3 cars from here since we moved to Tennessee which has been within a 6 year period. Our salesman with Reeder has always been Akwas We have bought all 3 cars from here since we moved to Tennessee which has been within a 6 year period. Our salesman with Reeder has always been Akwasi Okoreeh-Baah and we will never buy a car from anyone else. His professionalism, honesty and customer satisfaction is above any that we have experienced when purchasing a car and we could not be happier. More