Red McCombs Hyundai

The experience was EXCELLENT, great customer service, and the teamwork were straight forward and honest. Little mishap when going over the contract but Diego Peinado(Finance Mngr) was able to understand and the teamwork were straight forward and honest. Little mishap when going over the contract but Diego Peinado(Finance Mngr) was able to understand and meet us halfway. What was only supposed to be a Test Drive....Mr. Peinado and Mr. Edwards had my daughter drive away in a Brand New Car in less than 3 hours. More

Poor communication. Left car 4 days. Still not ready when promised. Disappointing service. Expected better service. Left car 4 days. Still not ready when promised. Disappointing service. Expected better service. More

Lots of inventory to choose from- I love my new Santa Fe Hybrid! My salesman, Nate Fester, was kind, knowledgable and patient with me. He never once pressured me to buy. Had a good experience with finance Hybrid! My salesman, Nate Fester, was kind, knowledgable and patient with me. He never once pressured me to buy. Had a good experience with finance too. I recommend this Red McCombs dealership on NW Loop 410. More

Red McCombs Hyundai makes it easy, to find the car that you want, and to get started with the paperwork, I love the teamwork behind them, and how everything was made easy and simple to the point, my time w you want, and to get started with the paperwork, I love the teamwork behind them, and how everything was made easy and simple to the point, my time was not wasted, and the workers knew exactly what I wanted More

Team members are doing a great job, Lorena my service Advisor kindly understands the concerns I have had. She’s been very helpful. She exceeded my expectations. Advisor kindly understands the concerns I have had. She’s been very helpful. She exceeded my expectations. More

fast friendly and efficient. the service technician was polite and professional and kept me informed the entire visit the service technician was polite and professional and kept me informed the entire visit More

Asked multiple times for you to contact me by email. Was left waiting as you tried calling me. Surprise: I said email because phone calls can't be relied upon. Found a scratch on my side mirror. Car has Was left waiting as you tried calling me. Surprise: I said email because phone calls can't be relied upon. Found a scratch on my side mirror. Car has made strange noises since receiving it after you worked on it. But the tire pressure is equal and the recall was taken care of, so that's nice. More

Took our Tucson in for a recall issue - Found it very strange that something that should've been covered under warranty I was requested to pay for. Car has 15K miles in it and the throttle body need wor strange that something that should've been covered under warranty I was requested to pay for. Car has 15K miles in it and the throttle body need work. That's mechanical, not a wear and tear issue I'd think. More

Time required for a oil change with appointment was outrageous 2 1/2 hours! Then $20 surcharge for 7 quarts. Will look for options in the future outrageous 2 1/2 hours! Then $20 surcharge for 7 quarts. Will look for options in the future More

I had a great experience with the service department. They took care of a recall on my vehicle and also addressed a small issue I had been experiencing. Throughout the process, they kept me updated on th They took care of a recall on my vehicle and also addressed a small issue I had been experiencing. Throughout the process, they kept me updated on the progress, which I really appreciated, and they got everything completed as quickly as possible. My service advisor Gustavo was friendly, helpful, and took the time to listen to my concerns. I never felt rushed, and they made the entire experience smooth and stress-free. I would definitely return for future service and would recommend this dealership’s service department to others. More