Red McCombs Hyundai - Service Center
San Antonio, TX
824 Reviews of Red McCombs Hyundai - Service Center
While I messed up on my appointment date, they still took the car for service. Service advisor was not familiar with the service intervals. Was told no service due since I had less than 8K miles drive, I e the car for service. Service advisor was not familiar with the service intervals. Was told no service due since I had less than 8K miles drive, I explained that it is 8K miles or one year. Also turned in for recall (9B4). Got car back and drove home. Once home reviewed the service invoice and no where does it show that the recall was performed. On company website, I asked the service advisor if recall was performed. Now over two weeks later, have not received a replay. Not sure if I have to beg for an answer or not. Service was performed in a timely manner. Giving a three star due to service advisor not knowing service intervals, no mention on service invoice about the recall being performed and the lack of response to my asking about the recall. Service was on 12/03/2024. Customer # 527865, invoice HYCS450644 More
I was met quickly and reviewed my needs. The plan was discussed the plan and cost. I was then shown where I could wait and the amenities available The plan was discussed the plan and cost. I was then shown where I could wait and the amenities available More
I visited the car dealership for complimentary service. I believe the multi-point inspection was supposed to check for loose bolts and bumpers. However, I had noticed a loose front bumper before the servic I believe the multi-point inspection was supposed to check for loose bolts and bumpers. However, I had noticed a loose front bumper before the service, but it remained loose when I picked up the car. The service was minimal; they only changed the oil and that was it. Just having a new store that tries to emulate the luxury car model doesn’t make it a high-end establishment. More
Great sales experience, great service experience. ..led to another great sales experience and more great service. What more can we say? ..led to another great sales experience and more great service. What more can we say? More
The employees, like Joe, were very polite and nice. I had to spend a lot of money, but they were patient and helped explain to me what was going on. They also let me get a Veteran’s discount. I had to spend a lot of money, but they were patient and helped explain to me what was going on. They also let me get a Veteran’s discount. More