Red McCombs Hyundai

The service advisor, speed, and process as a whole for my quick oil change service was great. My only complaint would have been the lack of customer service I received at the cashier window. The entire excha quick oil change service was great. My only complaint would have been the lack of customer service I received at the cashier window. The entire exchange between the cashier and I felt coarse and dry. It was without pleasantries like a proper greeting, please/thank you, or even a “have a great day.” It felt as though I was inconveniencing the cashier and their time by being at their window. It left a sour taste in my mouth. I have decided to give the dealership one more opportunity before I decide not to return. More

Service was exceptional. Mr Rivera went above and beyond and out of this way to make sure my car was taken care of and personally inspected the vehicle to make sure it was wo Mr Rivera went above and beyond and out of this way to make sure my car was taken care of and personally inspected the vehicle to make sure it was working as it should’ve been. Gustavo was pleasant and kind and a pleasure to work with. More

Claudia is the person that serviced me upon arrival. I asked her a question and her response was a half xxx well…. Finance guy is a joke. I asked a question and he was clueless. You better believe I a I asked her a question and her response was a half xxx well…. Finance guy is a joke. I asked a question and he was clueless. You better believe I am not buying my next car with Red McCombs dealerships. I gave it a second chance after previous experience but NO MORE! More

I liked that there were more women employees. It was nice to speak to the employee who took care of me. It was nice to speak to the employee who took care of me. More

Gustavo was great (as usual)! ! He accommodated my changing schedule with no problem Good job ! He accommodated my changing schedule with no problem Good job More

Very pleased with the shuttle service. The time for the repairs was unexpected fast and when it came to the payment of the bill l disagreed with the amount. They were very eager to adjust The time for the repairs was unexpected fast and when it came to the payment of the bill l disagreed with the amount. They were very eager to adjust the amount to the correct payment. Good 👍 experience! More

While I was unhappy that my Hybrid had a battery failure at approx. 6,000 miles, and that Hyundai didn't have the battery in stock locally, meaning I had a 5 day wait. I was happy with the way you handled t at approx. 6,000 miles, and that Hyundai didn't have the battery in stock locally, meaning I had a 5 day wait. I was happy with the way you handled the problem. I had previously used the Red Mccombs on IH 10. The experience was the worst I have ever had in 15 years of multiple Hyundai vehicles ownership. I would never go back there. Vastly different experiences at dealers with same ownership, obviously different management. More

Very friendly people. Was told that the diagnostic last 2-3 hours but it was over that time frame. But overall good experience. Was told that the diagnostic last 2-3 hours but it was over that time frame. But overall good experience. More

The service was quick and efficient - took 2 hours as was communicated with me from the start. The shuttle service pickup and drop off was also excellent. communicated with me from the start. The shuttle service pickup and drop off was also excellent. More

The people at the dealership are friendly. They provide quick attention to the customers. Vehicles are serviced very quickly. They provide quick attention to the customers. Vehicles are serviced very quickly. More